Front Office Data Entry Clerk

Rotana Hotel; Abu Dhabi; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is looking for a passionate Front Office Data Entry Clerk. This role involves ensuring exceptional customer service while managing data entry tasks efficiently. The ideal candidate will thrive in a dynamic environment, demonstrating strong communication skills and attention to detail. Join a vibrant team where your contributions will enhance guest experiences and operational excellence. If you are enthusiastic and customer-oriented, this opportunity is perfect for you.

Qualifications

• Previous experience in a similar role is preferred.
• Fluency in both written and spoken English and Arabic is required.

Responsibilities

• Collecting and filing passport copies daily.
• Using computers and scanners for necessary information.
• Maintaining an organized filing system.

Skills

Fluent in English

Fluent in Arabic

Computer skills

Customer service

Attention to detail

Education

Bachelor of Hotel Management

Job description

Job Title: Front Office Data Entry Clerk

Qualification: Bachelor of Hotel Management (Hotel Management)

Nationality: Any Nationality

Vacancy: 1

Job Description

We are seeking passionate, dynamic, and guest-focused Front Office professionals who excel at delivering exceptional customer service and providing creative solutions to our guests. As a Front Office Data Entry Clerk, your responsibilities include:

1. Collecting passport copies at the designated area.
2. Filing all passport copies daily and handing them over to the concierge.
3. Using computers and scanners to send necessary information.
4. Maintaining up-to-date knowledge of hotel services.
5. Prioritizing tasks to ensure data is handled promptly and efficiently.
6. Maintaining an organized filing system, regularly checking, updating, and reorganizing cabinets as needed.

Desired Candidate Profile

Education, Qualifications & Experiences: Previous experience in a similar role is preferred. Fluency in both written and spoken English and Arabic is required, along with good computer skills.

Knowledge & Competencies: The ideal candidate is enthusiastic, committed, and possesses excellent communication skills. They should strive for accuracy and attention to detail, be vibrant, outgoing, and customer-oriented. Additional competencies include:

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Adaptability
• Teamwork

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Data Entry
• Operations
• Back Office Processing

Keywords

• Front Office Data Entry Clerk

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Location: Abu Dhabi, Dubai, Ajman - United Arab Emirates (UAE)