Operations Supervisor - UAE National Only, DXB5

Amazon; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Logistics Supervisor to enhance their dynamic Transportation network. This role involves overseeing operational duties, improving safety, and ensuring shipments meet key performance indicators. The ideal candidate will have experience in warehouse operations and logistics, with a focus on performance metrics and process improvement. Join a forward-thinking company that values inclusivity and empowers its employees to deliver exceptional results for customers. If you are passionate about logistics and thrive in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• Experience in warehouse operations and logistics is essential.
• Knowledge of performance metrics and process improvement is preferred.

Responsibilities

• Support daily management of operational duties and supervise logistics staff.
• Monitor performance and coach staff to improve logistics processes.
• Manage workload and assist in training new associates.

Skills

Warehouse Operations

Logistics Management

Performance Metrics

Process Improvement

Microsoft Office

Education

High School Diploma

Bachelor's Degree

Job description

Description

To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Supervisor to drive both innovation and execution in our busy Transportation network.

Responsibilities

1. Support the overall, daily management of operational duties, deputizing for the Operations Manager as needed.
2. Prioritize and continually improve safety at the delivery station.
3. Supervise logistics assistants, coordinators, and delivery associates to ensure shipments meet or exceed operational KPIs.
4. Monitor performance, coach staff, and collaborate with supporting departments to improve logistics processes.
5. Communicate with delivery service providers to set expectations and enhance quality.
6. Interview candidates for associate roles.
7. Manage workload and monitor administrative tasks, workflows, and daily metrics.
8. Assist with training and mentoring new associates.
9. Follow-up on and resolve process-related issues.
10. Perform physical activities such as pushing carts (up to 100 pounds) and lifting packages (up to 15 kg).
11. Work flexible shifts and overtime as needed.
12. Sufficiently resource the department through training, absence management, and performance monitoring.

Basic Qualifications

• Experience in warehouse operations and logistics.

Preferred Qualifications

• Experience with planning, performance metrics, and process improvement.

Additional Information

Our inclusive culture empowers Amazonians to deliver the best results for our customers. For workplace accommodations during the application and hiring process, please visit this link. This position complies with local labor laws in the United Arab Emirates and is open to candidates meeting specific nationality criteria.

Key Job Responsibilities

1. Make shift plans (Receive/Dock/Stow).
2. Manage associates and achieve productivity and quality goals.
3. Implement Kaizens.
4. Develop mechanisms for smooth overall workflow.

Basic Qualifications (UAE-specific)

• UAE national with family book.
• High school diploma.
• Knowledge of Microsoft Office.

Preferred Qualifications (UAE-specific)

• Supply chain/operations experience.
• Warehouse experience.
• Bachelor's degree.