E-commerce Trainee Program - Emiratisation

Chalhoub Group; Dubai; On-site; AED 89,000 - 112,000; Full time

Benefits offered by this job

Health care

Remote and flexible working policies

Exclusive employee discounts

Job summary

Chalhoub Group in the UAE offers an E-Commerce Traineeship designed to shape the future of luxury retail online. You'll gain hands-on exposure to product launches, online experiences, and customer behavior analysis.

Working with experienced professionals across digital merchandising, CRM, analytics, and operations, you’ll explore different career paths while building practical skills in one of the fastest-growing functions in the region.

Qualifications

• Bachelor's degree in a relevant field.
• Strong interest in digital commerce and customer experience.
• Strong analytical and problem-solving skills.
• Proficiency in Excel and PowerPoint.
• Excellent communication and collaboration abilities.
• Ability to manage multiple tasks in a fast-paced environment.
• Curious, adaptable, and eager to learn new digital tools.
• Proactive mindset with the confidence to contribute ideas.

Responsibilities

• Shape the future of luxury retail in the digital world through hands-on exposure to online platforms.
• Launch products, optimize online experiences, and analyze customer behavior.
• Drive commercial performance and learn across multiple e-commerce areas.
• Collaborate with experienced professionals to explore different career paths while building practical skills.

Skills

Analytical thinking

Problem solving

Communication

Collaboration

Multitasking

Curiosity

Adaptability

Proactive mindset

Education

Bachelor's degree in Business Administration, Marketing, Digital Business, Information Systems, E-Commerce, Communications, or a related field

Tools

Excel

PowerPoint

Job description

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers.

Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail.

It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps.

Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people‑at‑heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future‑proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers.

Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail.

It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps.

Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people‑at‑heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future‑proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What You’ll Be Doing

The E-Commerce Traineeship offers you the opportunity to shape the future of luxury retail in the digital world. As online shopping continues to transform the customer experience, you'll gain hands‑on exposure to the teams that bring our digital platforms to life—from launching products and optimizing online experiences to analyzing customer behavior and driving commercial performance.

As a trainee, you'll work alongside experienced professionals across multiple areas of E-Commerce, allowing you to explore different career paths while building practical skills in one of the fastest‑growing functions within Chalhoub Group.

Potential Career Pathways

• E-Commerce Trading – Optimize website performance, product launches, promotions, and online sales.
• Digital Merchandising – Curate online product assortments and ensure an engaging customer journey.
• Content Management – Manage product information, imagery, and digital content across e‑commerce platforms.
• Customer Experience (CX) – Enhance the online customer journey through continuous improvements and insights.
• CRM & Customer Engagement – Support personalized campaigns, customer journeys, and loyalty initiatives.
• E-Commerce Operations – Coordinate the end-to-end online order journey, ensuring seamless execution.
• Digital Analytics – Monitor website performance, customer behavior, and business KPIs to support data-driven decisions.
• Marketplace & Omnichannel – Learn how digital and physical retail work together to deliver a unified customer experience.
• Digital Projects & Innovation – Support new platform enhancements, testing, and digital transformation initiatives.

What You’ll Need To Succeed

• A Bachelor's degree in Business Administration, Marketing, Digital Business, Information Systems, E-Commerce, Communications, or a related field.
• A strong interest in digital commerce, technology, and customer experience.
• Strong analytical and problem‑solving skills with attention to detail.
• Proficiency in Microsoft Excel and PowerPoint.
• Excellent communication and collaboration skills.
• Ability to manage multiple tasks in a fast‑paced environment.
• Curious, adaptable, and eager to learn new digital tools and technologies.
• A proactive mindset with the confidence to contribute ideas and take ownership of projects.

What The Group Can Offer

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

Using GenAI in Your Application Process

To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.

Emirati Talent & Inclusive Opportunities

At Chalhoub Group, we are committed to empowering UAE Nationals and fostering local talent as part of our vision for a thriving workforce. We welcome applications from Emirati candidates who are eager to grow, innovate, and contribute to the success of our organization. Our commitment to diversity and inclusion ensures equal opportunities for all, regardless of gender, age, race, religion, or ability.