E-Commerce Manager - BinSina

Al Khayyat Investments (AKI); United Arab Emirates; On-site; AED 45,000 - 80,000; Full time

Job summary

Join a forward-thinking company as an E-Commerce Manager, where you'll lead the charge in driving customer expansion and revenue growth. Your expertise will be pivotal in strategizing and executing marketing campaigns across digital channels, optimizing user experiences, and enhancing conversion rates. This role offers a unique opportunity to collaborate with diverse teams, manage product catalogs, and leverage data-driven insights to elevate the e-commerce platform. If you're passionate about innovation and eager to make a significant impact in the digital landscape, this is the perfect opportunity for you.

Qualifications

• 3+ years of experience in online merchandising or e-commerce catalog management.
• Strong understanding of SEO best practices for e-commerce.

Responsibilities

• Develop and implement e-commerce strategy to drive customer traffic and sales.
• Lead UI/UX implementation for web and mobile platforms.

Skills

E-Commerce Expertise

Data-Driven Mindset

Web Analytics

Customer Experience Optimization

Communication Skills

Education

Bachelor's degree in Marketing

Bachelor's degree in Business Management

Bachelor's degree in Communications

Tools

Magento

Google Analytics 4

Job description

JOB PURPOSE: As the E-Commerce Manager, your primary goal is to drive customer expansion and revenue growth for the e-commerce platform. You'll strategize and execute marketing campaigns across multiple digital channels to elevate user experience, boost engagement, and optimize conversion rates.

KEY ACCOUNTABILITIES:

• Develop and implement a comprehensive e-commerce strategy to drive customer traffic, maximize conversions, and increase online sales.
• Monitor and manage the overall performance of e-commerce platforms, ensuring optimal uptime, fast loading speeds, and seamless technical functionality.
• Lead the implementation of best-in-class UI/UX across web and mobile platforms to deliver a seamless and intuitive customer experience.
• Collaborate with internal marketing teams and external agencies to plan and execute impactful digital promotions, merchandising campaigns, and brand advertising initiatives.
• Oversee end-to-end product catalog management, including product uploads, tagging, pricing, categorization, accurate descriptions, and high-quality imagery.
• Optimize product structure and categorization to enhance navigation, search functionality, and on-site discoverability.
• Track and analyze marketing and sales campaign performance, deliver actionable insights, and recommend data-driven enhancements to improve ROI.
• Conduct regular audits of the website, mobile app, and API integrations to ensure content accuracy, product visibility, and effective CTA placements.
• Manage the inventory lifecycle through in-season stock analysis, markdown management, and sales performance reviews to maintain optimal stock availability and sell-through rates.
• Stay updated on e-commerce trends, emerging technologies, and industry best practices to identify opportunities for innovation and continuous improvement.
• Report regularly to the Head of E-Commerce, providing detailed performance updates, sales insights, campaign analysis, and strategic recommendations.

Experience & Qualifications:

• Bachelor's degree in Marketing, Business Management, Communications, or a related field.
• Minimum of 3 years of hands-on experience in online merchandising, e-commerce catalog management, or third-party marketplace operations.
• Experience managing Magento-based e-commerce platforms is a strong plus.

Skills, Knowledge & Abilities:

• E-Commerce Expertise: Strong understanding of SEO best practices for e-commerce, including meta titles, tags, and keyword optimization to improve search engine visibility and product discoverability.
• Data-Driven Mindset: Commercial and analytical acumen with the ability to interpret performance metrics and draw actionable insights.
• Web Analytics: Working knowledge of Google Analytics 4 with the ability to track, analyze, and report on customer behavior and website performance.
• Customer Experience Optimization: Proven ability to identify digital trends and user behavior to enhance online shopping experience and improve conversion rates.
• Communication Skills: Excellent written and verbal communication skills, with the ability to collaborate effectively across cross-functional teams.