E-commerce Executive

Vacancy: 1 Vacancy

Job Description

Marketplace Management: Assist in listing, updating, and maintaining product catalogues across platforms such as Noon, Amazon, Instashop, and Talabat.

Inventory Coordination: Monitor stock levels, update product availability, and coordinate with the supply chain team to prevent stock outs.

Order Processing: Ensure timely order processing, fulfilment, and tracking to enhance customer satisfaction.

Pricing & Promotions: Support in implementing pricing strategies, discounts, and promotional campaigns on each platform.

Customer Support Coordination: Address inquiries, resolve issues, and maintain a positive customer experience in collaboration with the customer service team.

Analytics & Reporting: Analyze platform performance, including sales trends, traffic, and conversion rates, and prepare regular reports.

Compliance & Policies: Ensure adherence to each marketplace’s guidelines and policies for listings, advertising, and performance metrics.

Competitor Monitoring: Track competitor activities and recommend strategies to maintain a competitive edge.