E-Commerce Executive

· Upload, update, and manage product listings across the company website and third-party ecommerce platforms.

· Conduct regular audits to ensure accuracy, consistency, and quality of product data and visuals.

· Oversee real-time inventory updates and product pricing strategies across all ecommerce platforms.

· Monitor and manage stock levels, coordinating with warehouse, purchasing, and merchandising teams to avoid stockouts or overstock.

· Coordinate product replenishment, new arrivals, and seasonal inventory rotations.

· Work closely with the purchasing team for accurate forecasting and timely procurement.

· Collaborate with the logistics team to ensure efficient and timely order dispatch and delivery.

· Manage the order-to-cash process, ensuring accurate invoicing, billing, and smooth transaction handling.

· Coordinate with the accounts team to reconcile sales data, validate payment reports, and resolve any discrepancies.

· Analyze sales data, monitor key performance indicators (KPIs), and generate weekly/monthly reports to identify trends and opportunities.

· Track and evaluate the performance of promotional campaigns, reporting on ROI and customer engagement metrics.

· Collaborate with the marketing team to plan and execute product launches, online campaigns, flash sales, and seasonal offers.

· Manage online merchandising, including category listings and product placement strategies to enhance visibility and conversion.

· Maintain strong relationships with third-party marketplaces, ensuring compliance with platform policies and utilizing available promotional tools.

· Coordinate with internal departments (logistics, purchasing, accounts, marketing) to streamline ecommerce operations and maintain workflow efficiency.

· Provide regular updates and feedback to the reporting manager on challenges, performance, and implementation of new strategies.

· Stay informed on ecommerce trends, platform updates, and competitor activity to recommend relevant improvements.

· Ability to suggest UX improvements for better customer journey and conversions.

Desired Candidate Profile

· Proven organizational skills with the ability to manage multiple tasks under tight deadlines.

· High attention to detail, especially in content accuracy and data entry.

· Proficiency in Excel (pivot tables, VLOOKUP, basic formulas), Google Sheets, and ecommerce CMS/backend tools.

· Working knowledge of ecommerce platforms such as Shopify, WooCommerce, Magento, or custom systems.

· Excellent communication and coordination skills.

· Self-driven, proactive, and eager to learn in a fast-paced digital environment.

· Working knowledge of digital wallets, buy-now-pay-later platforms, or payment gateway flows.

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Kajal

Gold & Diamond Park, PO Box: 117973, Dubai, UAE., Dubai, United Arab Emirates (UAE)