E-commerce Assistant Manager

The Petshop; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading e-commerce retailer seeks an E-commerce Assistant Manager to enhance online sales performance. The role involves leveraging analytical skills and managing partnerships across platforms like Amazon and Noon. Candidates should possess a relevant degree and have at least 3 years of experience in e-commerce, demonstrating strong problem-solving abilities in a fast-paced environment.

Benefits

Medical and life insurance

Employee discount

Career growth opportunities

Dynamic and collaborative work environment

Pet-friendly workplace

Qualifications

• Minimum 3 years of proven experience in e-commerce or online retail.
• Previous exposure to marketplace operations (e.g., Amazon).
• Strong understanding of online marketplaces and their algorithms.

Responsibilities

• Drive growth and performance of online sales channels.
• Manage marketplace partnerships and negotiate visibility.
• Optimize performance and present actionable recommendations.

Skills

Analytical skills

Problem-solving

Communication

Interpersonal skills

Commercial understanding

Education

Bachelor's degree in Business, Marketing, or a related field

Tools

E-commerce platforms and tools

Job description

Job Overview

As the E-commerce Assistant Manager, you will be responsible for driving the growth and performance of our online sales channels by leveraging a strong analytical mindset, operational excellence, and deep domain expertise in ecommerce and marketplace dynamics. This role demands a data-driven problem solver who thrives in a fast-paced environment and demonstrates a strong ownership mindset.

Key Responsibilities

• Identify key growth levers across the ecommerce funnel - traffic, conversion, assortment, and pricing. Tackle business challenges with a structured, data-driven approach.
• Use analytics to uncover insights, optimize performance, and support decision-making and present actionable recommendations.
• Manage marketplace partnerships (e.g., Amazon, Noon, etc.), negotiate visibility and campaign opportunities, and lead growth initiatives in collaboration with platform account managers.
• Own commercial terms, pricing strategies, promotional planning, and platform negotiations to maximize profitability and exposure.
• Drive catalog quality, content accuracy, discoverability, and platform compliance to ensure top-notch customer experience and conversion.
• Work closely with supply chain, finance, marketing, and customer support teams to ensure alignment and timely execution of ecommerce initiatives.
• Keep a pulse on competitor activity, platform trends, and consumer behavior
• Proactively take ownership of high-impact projects that improve business KPIs—be it cost efficiency, new channel development, or operational excellence.

Requirements

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum 3 years of proven experience in e-commerce or online retail.
• Previous exposure to marketplace operations (Ex: Amazon) as well as quick commerce (Ex: Instashop, Talabat and Deliveroo).
• Strong understanding of online marketplaces and their algorithms.
• Excellent analytical and problem-solving skills. Strong commercial understanding.
• Strong communication and interpersonal skills. High on ownership.
• Ability to work independently and as part of a team.
• Proficient in using e-commerce platforms and tools.

Benefits

• Medical and life insurance.
• Employee discount.
• Career growth opportunities.
• A dynamic and collaborative work environment.
• Pet-friendly workplace.