Dynamics 365 ERP Functional Coordinator

Careers International; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Careers International is seeking a Dynamics 365 Functional Support & ERP Coordinator to drive the functional aspects of D365 and coordinate ERP system support across the organization. The role emphasizes translating business needs into robust D365 configurations, testing, and continuous improvement of ERP processes.

The ideal candidate has 3–5 years of D365 experience, strong communication skills, and a Microsoft Dynamics 365 certification.

Qualifications

• Bachelor’s degree in information technology or related field.
• 3–5 years of experience with Dynamics 365 ERP as Functional Support or similar.
• Strong knowledge of business processes and ERP mapping.
• Excellent verbal and written communication skills.
• Microsoft Dynamics 365 certification (Functional Consultant or equivalent).
• Experience with SAP or Oracle is a plus.
• Familiarity with SQL, data management, and system integrations.

Responsibilities

• Gather and analyse requirements for D365 modules and translate into functional specifications.
• Design, configure, and implement D365 solutions to fit business needs.
• Assist with testing, QA, and user acceptance testing (UAT).
• Create end-user training and comprehensive documentation.
• Provide ongoing ERP system support and issue resolution.
• Coordinate cross-functional liaison between business units and IT.
• Support ERP upgrade projects with task coordination.

Skills

Business Acumen

Communication

Analytical Skills

Organizational Skills

Education

Bachelor's degree in information technology or related field

Tools

SQL

Data management

System integrations

Job description

Careers International is seeking a Dynamics 365 Functional Support & ERP Coordinator to drive the functional aspects of D365 and coordinate ERP system support across the organization. The role emphasizes translating business needs into robust D365 configurations, testing, and continuous improvement of ERP processes.

The ideal candidate has 3–5 years of D365 experience, strong communication skills, and a Microsoft Dynamics 365 certification.