Dubai RCM Business Analyst: NABIDH & DHA Compliance

Kingscollegehospitaldubai; Dubai; On-site; AED 150,000 - 210,000; Full time

Job summary

King's College Hospital Dubai is seeking a Senior Business Analyst for Revenue Cycle Management to bridge clinical operations, finance and IT in Dubai. You will lead requirements gathering, design NABIDH integrations and ensure DHA compliance across hospital and satellite sites.

The role requires UAE healthcare experience, DHA licensing knowledge, and hands-on work with insurers like Daman, AXA, Oman Insurance, and Nex.

Qualifications

• Bachelor’s degree in business administration, Healthcare Management, Health Information Management, or IT.
• Master's degree in MHA, MBA, or Health Informatics preferred.
• CBAP, CCBA, or PMI-PBA certification preferred.
• AAPC or AHIMA coding certification highly desirable.
• 5-7 years as Business Analyst in healthcare RCM (REQUIRED).
• 3-5 years Dubai healthcare experience with UAE insurance (ESSENTIAL).
• Hands-on experience with Dubai insurers: Daman, AXA, Oman Insurance, Dubai Insurance, Nex (ESSENTIAL).
• NABIDH integration project experience in Dubai facility (ESSENTIAL).
• Experience with DHA regulations, licensing, and compliance (ESSENTIAL).
• Proven RCM system implementation in Dubai/UAE hospital settings.
• Background in Dubai healthcare operations (registration, authorization, coding, billing) highly preferred.

Responsibilities

• Gather and document requirements from clinical, finance, coding, and operations teams for Dubai operations.
• Analyze workflows to identify inefficiencies in Dubai insurance processing and DHA compliance gaps.
• Own RCM projects from requirements through UAT and go-live; translate workflows into functional specifications including Emirates ID integration.
• Analyze market trends and DHA regulatory changes to inform system enhancements.
• Provide actionable intelligence on billing performance by analyzing data from payers, DHA systems, and NABIDH exchanges.
• Monitor -specific KPIs: claim acceptance with Dubai insurers, DHA compliance metrics, NABIDH data quality, payer denial patterns.
• Prepare reports and dashboards for DHA regulatory compliance status, NABIDH submission statistics, and Dubai payer performance.

Skills

Dubai RCM workflows

DBA/BA in healthcare

NABIDH integration

HL7 v2.5.1

Power BI

Education

Bachelor’s degree in business administration, Healthcare Management, Health Information Management, or IT

Master's degree in MHA, MBA, or Health Informatics

CBAP / CCBA / PMI-PBA

AAPC/AHIMA coding certification

Tools

Visio / BPMN

SQL

Job description

King's College Hospital Dubai is seeking a Senior Business Analyst for Revenue Cycle Management to bridge clinical operations, finance and IT in Dubai. You will lead requirements gathering, design NABIDH integrations and ensure DHA compliance across hospital and satellite sites.

The role requires UAE healthcare experience, DHA licensing knowledge, and hands-on work with insurers like Daman, AXA, Oman Insurance, and Nex.