Dubai Operations Lead, Multi-Site Food Processing

ATOMS Careers page; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

At Kitchen Park is seeking an Operations Manager to oversee daily operations across one or more processing centers in the UAE. You will manage facility operations, inventory, and process optimization while coordinating with cross-functional teams to meet performance goals.

The role includes training, issue resolution, and ensuring readiness for high-volume periods to maintain strong customer satisfaction across sites.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• 3+ years of experience in operations management, preferably in logistics, fulfillment, or food processing environments.
• Strong organizational skills, with experience managing teams across multiple shifts.
• Excellent problem-solving skills and ability to troubleshoot facility, inventory, and process issues.
• Strong communication skills, both written and verbal.

Responsibilities

• Responsible for the smooth operation of the processing center across all shifts.
• Leads training and meeting sessions for the processing staff.
• General handyman duties around the hub, a plus.
• Works with Property Manager to ensure work around the facility is completed on an appropriate timeline.
• Address facility, tech, and space issues with licensees, including calling OFOS on behalf of licensees to address issues.
• Works with Customer Success team members to ensure licensees are ready for big orders/ launches/ spikes in business.
• Manages ZenDesk tickets from open to close.
• Troubleshoots processing center, kitchen, and facility hardware issues.
• Inventory & Ordering; Audits.
• Review daily inventories and make orders to replenish inventories when needed.
• Performs storage and common area audits.
• Reviews and reports KPI metrics to facility management and processing team; contributes to goal setting and planning.
• Coaching new and existing shift leads.
• Filling in shifts during call-outs, general staffing help.
• Reviews financials and supports P&L understanding, comfortable working with numbers to see their impact on operations.

Skills

Organizational skills

Problem-solving

Communication skills

Multi-shift operations

Education

Bachelor's degree in Business Administration

Tools

ZenDesk

Job description

At Kitchen Park is seeking an Operations Manager to oversee daily operations across one or more processing centers in the UAE. You will manage facility operations, inventory, and process optimization while coordinating with cross-functional teams to meet performance goals.

The role includes training, issue resolution, and ensuring readiness for high-volume periods to maintain strong customer satisfaction across sites.