Ops Excellence Lead - Kitchen & Logistics

Calo Inc.; Dubai; On-site; AED 167,400 - 256,680; Full time

Job summary

Calo Inc. in Dubai is seeking an Assistant Operations Manager to oversee day-to-day kitchen production, dispatch, and logistics, ensuring quality, safety, speed, and cost efficiency while collaborating with Production, QA, Supply Chain, Planning, Customer Experience and People teams.

You will lead frontline teams, optimize processes, monitor KPIs, and drive continuous improvement and compliance with HACCP and relevant regulations, delivering superior service and sustained operational excellence.

Qualifications

• Bachelor’s degree in Food Science, Food Technology, Industrial Engineering, Operations Management, Supply Chain, Manufacturing Engineering, or a related field.
• 5–7+ years of experience in food production or large-scale F&B operations; leadership of frontline teams.
• Experience with HACCP and food safety regulations; strong analytical and problem-solving skills.

Responsibilities

• Oversee daily execution of kitchen production, dispatch, and logistics to ensure efficiency and service excellence.
• Monitor KPIs such as productivity, order accuracy, waste, and labor efficiency; enforce SOP compliance.
• Allocate manpower based on forecasts and optimize processes to reduce downtime.
• Ensure food safety and regulatory compliance, support audits, and drive continuous improvement.
• Lead, coach, and develop frontline teams, fostering safety and engagement.
• Collaborate with cross-functional stakeholders to meet budget targets and customer satisfaction.

Education

Bachelor’s degree in Food Science or related field

Tools

ERP systems

WMS

Production planning systems

Job description

Calo Inc. in Dubai is seeking an Assistant Operations Manager to oversee day-to-day kitchen production, dispatch, and logistics, ensuring quality, safety, speed, and cost efficiency while collaborating with Production, QA, Supply Chain, Planning, Customer Experience and People teams.

You will lead frontline teams, optimize processes, monitor KPIs, and drive continuous improvement and compliance with HACCP and relevant regulations, delivering superior service and sustained operational excellence.