Dubai Booking & Operations Coordinator

Four Corners Cleaning and Technical Services LLC; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Four Corners Cleaning & Technical Services is seeking a highly organised Booking & Operations Coordinator in Dubai. You will manage bookings, liaise with customers via WhatsApp, phone and email, and coordinate multiple cleaning teams with a focus on accuracy and timely updates.

The role requires strong English, CRM and scheduling software skills, including Jobber. You will work to maintain records, prepare quotations and support daily office operations in a fast-paced environment.

Qualifications

• Previous experience in booking coordination, customer service or office operations.
• Strong organisational skills and the ability to manage multiple bookings and teams.
• Excellent written and spoken English communication.
• Good working knowledge of Microsoft Excel and general office applications.
• Experience using CRM or scheduling software; Jobber knowledge is an advantage.

Responsibilities

• Handle customer enquiries professionally through WhatsApp, telephone and email.
• Manage daily bookings, cancellations, rescheduling and appointment confirmations.
• Maintain accurate customer records and job details using Jobber CRM.
• Prepare quotations, invoices and cleaning proposals; follow up on quotations.
• Communicate schedule changes and progress to customers; escalate issues as needed.
• Coordinate daily cleaning schedules across teams and locations; allocate staff.
• Monitor attendance, dispatch, site access and driver schedules.
• Maintain daily operational records and assist with admin tasks.

Skills

Booking coordination

Customer service

Organisational skills

English proficiency

Microsoft Excel

CRM systems

Jobber knowledge

Tools

Jobber

CRM software

Microsoft Excel

Job description

Four Corners Cleaning & Technical Services is seeking a highly organised Booking & Operations Coordinator in Dubai. You will manage bookings, liaise with customers via WhatsApp, phone and email, and coordinate multiple cleaning teams with a focus on accuracy and timely updates.

The role requires strong English, CRM and scheduling software skills, including Jobber. You will work to maintain records, prepare quotations and support daily office operations in a fast-paced environment.