Door Attendant - Luxury Resort

Apt Resources; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury resort in Ras al-Khaimah is seeking a Door Attendant to greet guests, manage arrivals and departures, and provide outstanding service. The ideal candidate has experience in a similar role, exceptional customer service skills, and a hospitality management qualification. This role offers a dynamic work environment with a focus on providing a memorable guest experience.

Benefits

Competitive salary

Flexible shift scheduling

Employee discounts

Qualifications

• Previous experience as a Door Attendant or in a similar customer service role.
• Exceptional interpersonal and communication skills.
• Fluent in English; additional languages are a plus.

Responsibilities

• Greet and welcome guests as they arrive and depart from the resort.
• Assist with luggage handling and ensure smooth check-in and check-out processes.
• Provide information about the resort's amenities and local attractions.

Skills

Customer service orientation

Interpersonal communication

Ability to lift and carry luggage

Education

Diploma in Hospitality Management

Certificate in Customer Service

Job description

Overview

Apt Resources is thrilled to present an exciting opportunity for a Door Attendant at a luxurious resort located by the stunning Red Sea. As the first point of contact for guests, the Door Attendant plays a vital role in delivering an exceptional guest experience. You will be responsible for greeting guests, managing arrivals and departures, and providing outstanding service to ensure a memorable stay.

Responsibilities

• Greet and welcome guests as they arrive and depart from the resort
• Assist with luggage handling and ensure smooth check-in and check-out processes
• Provide information about the resort's amenities, services, and local attractions
• Maintain a clean and organized entrance area
• Monitor the flow of guest arrivals and departures, ensuring timely assistance
• Coordinate with other departments to meet guest needs and requests
• Adhere to all safety and security protocols to ensure guest safety

Requirements

• Previous experience as a Door Attendant or in a similar customer service role, preferably in a luxury hotel or resort
• Exceptional interpersonal and communication skills
• Strong customer service orientation with a passion for hospitality
• Able to maintain professionalism and composure in a fast-paced environment
• Ability to lift and carry luggage and other items as required
• Fluent in English; additional languages are a plus
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Diploma or Certificate in Hospitality Management, Tourism, or Customer Service

Benefits

As per market standards