Document Flow Administrator - Arabic Speaker

SKM Air Conditioning LLC; Sharjah; On-site; AED 60,000 - 90,000; Full time

Job summary

Une entreprise de conditionnement d'air recherche un Document Flow Administrator pour soutenir ses opérations Aftersales. Le candidat devra gérer la documentation, coordonner entre divers départements, et assurer la communication avec les clients. Un diplôme de licence et au moins 3 ans d'expérience pertinente sont requis, avec des compétences solides en MS Office et une attention aux détails.

Qualifications

• Expérience préalable dans une entreprise de services HVAC/MEP est un atout.
• Connaissance de l'arabe et de l'hindi/ourdou est un plus.

Responsibilities

• Maintenir le contrôle complet de la documentation pour toutes les commandes et contrats Aftersales.
• Coordonner avec les départements pour les approbations et les clarifications de contrats.
• Gérer la création et le suivi des factures.

Skills

MS Office

ERP systems

Coordination skills

Detail-oriented

Good written and spoken English

Education

Bachelor’s degree

Minimum 3 years of relevant experience

Job description

IMPORTANT NOTE : THIS POSITION WILL BE BASED FOR SHARJAH, UAE

We're Hiring | Document Flow Administrator / Document Controller – Aftersales Division

We are looking for a Document Flow Administrator / Document Controller to support our Aftersales operations with end-to-end documentation handling, coordination, and communication across internal teams and key clients.

The role is crucial in ensuring that all customer-facing and internal documents, registrations, contracts, and compliance processes are well managed, organized, and aligned with business timelines.

Key Responsibilities:

• Maintain complete documentation control for all Aftersales orders and contracts
• Coordinate with Sales, Legal, Commercial, and Finance for approvals, bank guarantees, and contract clearances
• Support customer registrations, vendor portal updates, and manual vendor entries
• Handle translation of Arabic documents and communication with Arabic-speaking clients when required
• Support invoice creation, submission, and follow-up, including uploads in client portals
• Track bank guarantees, gate pass arrangements, and tender documentation
• Participate in bi-weekly meetings for accounts receivables follow-up
• Provide administrative support to ensure accurate order booking and compliance with internal processes

What We’re Looking For:

• Bachelor’s degree or minimum 3 years of relevant experience
• Prior experience in HVAC / MEP service company is an advantage
• Strong knowledge of MS Office and ERP systems
• Good written and spoken English; Arabic, Hindi/Urdu is a plus
• Detail-oriented, well-organized, and proactive with strong coordination skills

This is a regional role requiring multitasking, cross-functional coordination, and a high level of accuracy.

If this sounds like you, we’d love to connect. Apply now or send us your CV.

#Hiring #DocumentController #AftersalesSupport #MEP #HVAC #Operations #CustomerSupport