Document Controller (Emirati Nationals only)

Al Zahrawi Medical; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player is seeking a detail-oriented Account Management and Document Control professional. This role involves ensuring timely submission of customer invoices through governmental portals and maintaining effective communication with clients to resolve billing issues. The ideal candidate will possess a Bachelor's degree in Business Administration and proficiency in MS Excel, along with the ability to handle discrepancies and maintain accurate records. Join a dynamic team where your contributions will directly impact the efficiency of financial operations and customer satisfaction.

Qualifications

• Bachelor's degree required, proficiency in MS Excel is essential.
• Emirati candidates with Family book preferred.

Responsibilities

• Submit invoices through government portals to ensure timely payments.
• Contact customers to resolve issues related to invoices.

Skills

Customer Communication

Problem Solving

Billing Discrepancy Resolution

Education

Bachelor’s degree in Business Administration

Tools

MS Excel

Job description

Job Title: Account Management and Document Control

Vacancy: 1 Vacancy

Job Description:

Responsible for submitting customer invoices/documents on governmental portals to ensure timely payments.

Account Management:

• Submit invoices for customer accounts through government portals on a timely manner.
• Contact customers via phone or email to follow up on issues related to invoices online submissions.
• Initiate contact with customers to discuss issues related to invoices, Delivery Notes, and Goods Received Notes (GRN).
• Research and resolve billing discrepancies or disputes internally and externally.
• Reconcile the customer’s statement of account with Zahrawi’s statement of accounts based on the payment received.
• Report updates regarding the account status on a regular basis.

Document Control:

• Follow up with the supply chain department (warehouse) to get the receipts/acknowledgements promptly, without any delays.

Desired Candidate Profile:

• Bachelor’s degree in Business Administration or related field.
• Proficiency in MS Excel.
• Candidate should be Emirati with Family book.