Director Supply Chain, tMart UAE

talabat; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

talabat seeks a Director Supply Chain in the UAE to own Demand Planning, Inventory Management, and end-to-end supply chain design. You will optimize forecasting, inventory health, and network flows across warehouses and stores while leading transformation initiatives to scale the business.

As a member of the UAE leadership team, you will drive cost efficiency, service levels, and profitability, partnering with Commercial Ops, Logistics, and 3PL partners to maximize GMV and customer experience.

Qualifications

• Proven leadership of multi-functional supply chain teams.
• Strong analytical and quantitative skills for forecasting and optimization.
• Experience transforming complex distribution networks with automation and data-driven decisions.

Responsibilities

• Own end-to-end Demand Planning and Inventory Management across categories and channels.
• Design and optimize UAE supply chain network, transportation, and warehouse operations.
• Lead continuous improvement through SOPs, automation, and best practices across SC functions.
• Manage cross-functional collaboration with Commercial Ops, Inventory and Finance teams.
• Lead executive reviews, align OKRs, and drive performance with stakeholders.

Skills

Leadership

Strategic thinking

Forecasting

Analytics

Stakeholder management

P&L & working capital

Project leadership

Job description

We re looking for a Director Supply Chain to join the team and focus on growing our own Grocery Store tMart THis role is critical leadership role at the core of tMart UAE s business performance This position owns both Demand Planning DP and Supply Chain SC ensuring seamless integration between forecasting inventory management warehouse operations transportation and network optimization The role is responsible for maximizing product availability while optimizing inventory transportation costs working capital and overall profitability As a key member of the UAE leadership team the successful candidate will proactively design scalable supply chain solutions drive operational excellence and lead innovation initiatives that directly impact GMV growth free cash flow and customer experience

Demand Planning amp Inventory Management

Own end-to-end demand forecasting accuracy across all categories and channels Drive product availability as the primary business metric through optimized forecasting and replenishment strategies Manage inventory health and Days on Hand DOH targets across warehouses and stores Optimize stock allocation across stores and distribution centers Lead forecasting enhancement initiatives through advanced analytics AI and Intelligent Demand Planning IDP tools Balance service levels inventory investment and waste reduction to maximize profitability Partner closely with Commercial Operations and Inventory teams to anticipate business needs and proactively plan capacity and stock requirements

Supply Chain Network amp Logistics

Own the design optimization and performance of the UAE supply chain networkOptimize transportation flows routes network design truck utilization and contract structures Identify opportunities to reduce logistics costs while improving service levels and fill rates Lead warehouse and network optimization projects incorporating automation and industry best practices Proactively map and implement new operational flows and processes as the business scales

Warehouse Operations amp Inventory Accuracy

Serve as the primary point of contact for warehouse and transportation 3PL partners Monitor and improve key contractual KPIs including On-Time Delivery Damage Rates Service Compliance Cost EfficiencyMaintain inventory accuracy targets through robust reconciliation processes between warehouse systems and operational platforms Oversee cycle count programs and inventory controls across all distribution centers and across all tMart stores Drive SOP compliance and continuous improvement initiatives across supply chain functions Ensure optimal space utilization stock positioning and inventory valuation management

Process Excellence amp Business Transformation

Develop implement and continuously improve SOPs across supply chain processes including Lead supply chain innovation initiatives leveraging technology automation and data-driven decision making Introduce external best practices to improve scalability productivity and operational efficiency Build proactive planning capabilities that anticipate future business needs rather than reacting to operational challenges

Leadership amp Stakeholder Management

Lead and develop Supply Chain and Distribution Center TeamsBuild a high-performing organization with clear accountability ownership and succession planning Establish and deliver shared OKRs across functions Lead executive-level business reviews and strategic discussions with senior stakeholders and external partners Drive cross-functional collaboration to improve business outcomes rather than optimize individual functions in isolation

Experience

• Experience8 12+ years of experience in Demand Planning, Supply Chain, Logistics, Warehouse Operations, or Network Optimization.
• Proven leadership experience managing multi-functional supply chain teams.
• Experience operating within complex distribution networks involving multiple warehouses, stores, cross-docks, and third-party logistics providers.
• Strong background in inventory management, forecasting, transportation optimization, and warehouse operations.
• Experience leading large-scale transformation, automation, or systems implementation projects.

Skills & Competencies

• Exceptional analytical and quantitative capabilities.
• Strong business and financial acumen with understanding of P&L, working capital, and cash flow drivers.
• Ability to balance strategic thinking with hands-on execution.
• Deep understanding of supply chain flows, inventory dynamics, and operational processes.
• Strong stakeholder management and influencing skills.
• Ability to lead through ambiguity and solve business-wide problems rather than functional issues alone.
• Comfortable presenting to senior leadership and leading executive discussions.
• High agility with data, systems, and supply chain technology platforms.