Director, Solution Consulting MENA

Workday; Dubai; On-site; AED 400,000 - 660,000; Full time

Job summary

Workday is seeking a highly experienced Solution Consulting Director for the MENA region to lead operations, drive revenue, and maintain high customer satisfaction. You will partner with Sales, Marketing, and Value Management to enable a high‑performing team and ensure effective deal leadership across the region.

You will guide resource planning, develop best practices, and foster a collaborative One Team culture with local and EMEA partners.

Qualifications

• 10 years in Solution Consulting.
• 5 years of Solution Consulting / sales management experience.
• Leadership drive for results and can‑do attitude.
• Experience in people management, performance management, sales and Solution Consulting processes.
• Experience within ERP Financials or HCM related.
• Demonstrable results in leading teams within team‑based sales environments.
• High level of accountability in a high‑growth environment.
• Proven as an innovative thinker, self‑starter, fast‑learner and agent of change.

Responsibilities

• Vision and goal setting: Set the organization vision and goals for the Solution Consulting team ensuring alignment with Sales, Marketing, Value Management and other key functions.
• Planning: Contribute to GTM plan and develop a Solution Consulting plan aligned with budget and productivity objectives.
• Deal support: Develop organization focused on Solution Consulting best practices around business value‑based selling and innovation; customer understanding; demonstrate capabilities; themes, messaging, and storytelling; lead deals and manage resources.
• Profitable revenue growth: Drive proactive management of resources and costs to maximize quality of support and win rate while minimizing investment in opportunities.
• People Management: Develop trust and motivation of the team; ensure fair treatment; provide regular feedback; retain and develop talent; address under‑performance.
• Solution and industry excellence: Foster collaboration and knowledge sharing; develop industry expertise.
• Demand Management: Ensure active participation in DM planning to increase pipeline quality.

Job description

Your work days are brighter here.

We're obsessed with making hard work pay off for our people, customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it—not just in the products we build but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun‑drenched optimism and drive. Whether you’re building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who have your return well. We give you the trust to take risks, the tools to grow, the skills to develop, and the support of a company invested in you for the long haul. So if you want to inspire a brighter work day for everyone—including yourself—you’ve found a match in Workday.

About the Team

The primary objective of the Solution Consulting Director MENA is to manage the Solution Consulting operations and teams to support Workday revenue target achievement as well as maintaining a high customer satisfaction level and strong motivation of employees.

As a key member of the senior leadership team, the Solution Consulting Director personally contributes to achieving Workday main missions and objectives such as deal support, demand management, yearly planning, Solution Consulting enablement, etc.

The Solution Consulting Director personally ensures the One Team objectives, establishing a strong collaboration and partnership attitude from the Solution Consulting team with the Sales organization as well as other local and EMEA teams.

About the Role

Key areas of responsibility

• Vision and goal setting: Set the organization vision and goals for the Solution Consulting team ensuring alignment with Sales, Marketing, Value Management and other key functions.
• Planning: Contribute to GTM plan and develop a Solution Consulting plan (resources, skills, processes, etc.) aligned with budget and productivity objectives.
• Deal support: Develop an organization focused on Solution Consulting best practices around business value‑based selling and innovations; customer understanding; simplified and relevant demonstration capabilities; themes, messaging, and storytelling; develop strong deal leadership through deal management and competitive invest in key opportunities for Workday and contributes to strategy and execution. Proactively manage and solve sales escalations on resource or support quality issues.
• Profitable revenue growth: Continually drive proactive management of resources and costs to maximize quality of support and win rate while minimizing investment in opportunities.
• People Management: Be a role model in people management: develop trust and motivation of Solution Consulting team; ensure fair treatment of employees and continuous fact‑based performance feedback is provided by Solution Consulting management to direct reports as well as regular and open communication; strive to retain, reward and develop our best talent; develop all Solution Consulting resources to best support business needs; continually attract new talent in support of our vision/goals; act quickly in addressing under‑performance situations; ensure excellence in all people related processes.
• Solution and industry excellence: Foster an environment of collaboration and development specific to solution and industry knowledge; collaborate to share best practices and knowledge.
• Demand Management: Ensure Solution Consulting active participation in the execution of DM planning and activities to increase quality pipeline generation and maturation.

About You

Experience and Requirements

• 10 years in Solution Consulting
• 5 years of Solution Consulting / sales management experience.
• Leadership drive for results and can‑do attitude.
• Experience in people management, performance management, sales and Solution Consulting processes, complex sales management and innovation selling, building and motivating high‑performing teams.
• Experience within the business applications marketplace preferably ERP Financials or HCM related.
• Demonstrable results in leading teams within team‑based sales environments.
• High level of accountability in a high‑growth environment.
• Proven as an innovative thinker, self‑starter, fast‑learner and agent of change.

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in‑person time and remote. Our approach enables our teams to deepen connections, maintain a strong community and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in‑office each week we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects and partners (depending on role). This means you’ll have the freedom to create a flexible schedule that caters to your business team and personal needs while being intentional to make the most of time spent together. Those in our remote home office roles also have the opportunity to come together in our offices for important moments that matter.

Required Experience

Director

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