Director Reporting Analytics And Visualization

Western Union; Dubai; On-site; AED 300,000 - 400,000; Full time

Job summary

A leading financial services company seeks a Director for Reporting, Analytics, and Visualization in Dubai. The successful candidate will lead a team of analysts to deliver impactful data insights and drive strategic decision-making across regions. This role requires a strong background in data science and proven experience in analytics leadership to align reporting and analytics with business strategies.

Benefits

Opportunities for career growth

Competitive compensation package

Learning and development programs

Qualifications

• 10 years of experience in data analytics, including 4 years in leadership roles.
• Proven track record of high-impact analytics initiatives.
• Strong knowledge of Data Lake and Data Warehouse technologies.

Responsibilities

• Lead and manage a team of data analysts in Dubai.
• Define global strategy for Reporting, Analytics, and Visualization.
• Deliver high-impact reports and dashboards for global departments.

Skills

Data Governance

Statistical Analysis

Machine Learning

Data Visualization

Stakeholder Engagement

Problem Solving

Education

Bachelor's degree in Data Science or related field

Master’s degree preferred

Tools

Tableau

Power BI

SQL

Python

R

Job description

Director, Reporting, Analytics, and Visualization

Strategy & Alignment: Define and drive the global strategy for Reporting, Analytics, and Visualization, ensuring alignment with business objectives.

Team Leadership: Lead and manage a team of data analysts and visualization experts based in Dubai, delivering high-impact reports and dashboards for global departments including Marketing, Compliance, IT, and Operations (Agent and Customer).

Insight-Driven Decision Making: Leverage data insights to support strategic decision-making across regions (APAC, EU, MEA), acting as a trusted advisor to senior stakeholders.

Stakeholder Engagement: Collaborate with leadership to identify opportunities for operational efficiency, marketing optimization, and infrastructure improvements. Gather and prioritize stakeholder requirements to ensure impactful analytics solutions.

Analytics & Visualization: Oversee the development and continuous enhancement of dashboards, scorecards, and visual reporting tools using platforms such as Tableau or Power BI. Apply advanced analytics techniques including statistical modeling, machine learning, and data mining to uncover actionable insights.

Data Governance: Establish and maintain rigorous governance and quality control processes to uphold data integrity and reliability across all reporting tools and platforms.

Communication of Insights: Present complex analytics in a clear and compelling manner through visualizations and concise reports, enabling informed decisions at all organizational levels.

Managing Team: Ensure the effective functioning of the Dubai-based team, including hiring, training, budget management, forecasting, and achieving targets.

Role Responsibilities

Bachelor's degree in Data Science, Statistics, Computer Science, or a related field; a Master’s degree is highly preferred.

10 years of experience in data analytics, reporting, and visualization, with at least 4 years in a senior leadership capacity.

Proven track record leading high-impact analytics initiatives and managing teams.

Demonstrated success in aligning data outcomes with business strategies across global regions.

Experience in large, multinational organizations with strong cross-regional collaboration.

Advanced proficiency in data visualization tools such as Tableau or Power BI.

Solid hands-on experience with SQL and working with complex datasets. Proficient in programming languages including Python and/or R.

Skilled in statistical analysis, machine learning, and modern data analytics techniques.

Strong knowledge of Data Lake, Data Warehousing, and Database technologies.

Experience with ETL processes, data extraction, transformation, and loading workflows.

Familiarity with log analytics, network analytics, APIs, and scripting.

Competent in tools and techniques for data profiling, data discovery, root cause analysis, cost-benefit analysis, and information chain analysis.

Deep understanding of data management and data governance practices, with a strong focus on data quality and integrity.

Exceptional communication, storytelling, and presentation skills with the ability to translate complex data insights into executive-level narratives.

Strong stakeholder engagement and collaboration capabilities across technical and non-technical audiences.

Experience overseeing budgets and ensuring task execution and resource management.

Proven ability to work independently and collaboratively in fast-paced, dynamic environments.

Strong problem-solving skills and attention to detail.

Up-to-date with emerging trends and advancements in data analytics, visualization, and machine learning.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company, transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

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