Director Process Excellence

Hapag-Lloyd AG; United Arab Emirates; On-site; AED 500,000 - 800,000; Full time

Job summary

Hapag-Lloyd AG is seeking a Director Regional Process Excellence to lead planning, execution, and governance of high-impact cross-functional initiatives. This role coordinates with headquarters, regional teams, the Quality Service Center, and the Global Competence Center to harmonize processes and drive value.

The position focuses on enforcing improvements, ensuring consistent delivery, and enabling strategic, value-driven outcomes across the organization in a global logistics context.

Responsibilities

• Lead planning, execution, and governance of high-impact, cross-functional strategic initiatives.
• Act as a central coordination point, ensuring effective collaboration between headquarters, regional functional teams, Quality Service Center and Global Competence Center.
• Drive process harmonization, enforce process improvements, project delivery, and enable value-driven delivery across the organization.

Job description

Role Overview

The Director Regional Process Excellence is responsible for leading the planning, execution, and governance of high-impact, cross-functional strategic initiatives. Acting as a central coordination point, the Director ensures effective collaboration between headquarters, regional functional teams, Quality Service Center and Global competence Center. This role plays a key part in driving process harmonization, enforcing process improvements, project delivery, and enabling consistent, value-driven delivery across the organization.