Job Description
To lead and manage post-award activities ensuring supplier performance, contract compliance, and alignment with organizational sustainability goals. The role acts as a key interface between internal stakeholders and suppliers, driving continuous improvement and risk mitigation throughout the contract lifecycle.
Responsibilities
Contract Management and Compliance:
- Ensure all post-contract obligations are fulfilled by both parties as per the agreed terms and conditions.
- Monitor adherence with contractual requirements, including Service Level Agreements (SLAs), deliverables and quality standards.
- Manage amendments, extensions and variations to contracts, in collaboration with category team and ensure proper documentation and approvals.
Performance Monitoring
- Track and evaluate supplier/contractor performance against agreed KPIs and SLAs.
- Identify and address any deviations or non-compliance issues promptly.
- Conduct regular reviews and audits to ensure alignment with contractual commitments.
Risk Management
- Identify potential risks in post-contract execution and develop mitigation strategies.
- Ensure proper handling of disputes, claims and escalations in a timely and effective manner.
- Maintain a risk register for all contracts and update it regularly.
Stakeholder Engagement
- Act as the primary point of contact for internal and external stakeholders regarding post-contract matters.
- Foster strong relationships with suppliers, contractors and other partners to ensure smooth operations.
- Collaborate with procurement, legal and finance teams to address contractual issues.
- Resolve escalations and disputes to ensure a collaborative and long term partnerships
Documentation And Reporting
- Maintain accurate records of all post-contract activities, including correspondence, amendments and performance reports.
- Prepare regular reports for senior management on contract performance, risks and opportunities.
- Ensure all documentation is stored securely and is easily accessible for audits or reviews.
- Support the Partner Recognition program with the required data related to Partner performance.
Process Optimization
- Identify opportunities to streamline post-contract management processes and improve efficiency.
- Implement best practices and tools to enhance contract lifecycle management.
- Provide training and guidance to team members on post-contract management practices.
Sustainability
- Support Sustainability initiatives through Supplier Audits and benchmarking
- Collaborate with Internal teams to ensure alignment to the Sustainability Goals and targets.
Qualifications
- Bachelor’s Degree in Procurement, Legal, Business Administration, Engineering, or related field
- Chartered Institute of Procurement & Supply (CIPS) Certification
- 5–8 years in procurement or contract management at a large multinational organization
We thank all applicants for their interest, however only those shortlisted for an interview will be contacted. If you have not heard from us within two weeks of your application, please consider your application as unsuccessful.
At e& diversity is our strength and we are committed to creating an inclusive environment for all. We welcome and encourage all people to apply, regardless of gender, background, age and abilities. If you are a person of determination and require an adjustment or accommodation to the selection process, please send your request to DiversityEquity&Inclusion@eand.com