Director or Operations - Six Senses Dubai

InterContinental Hotels Group; Dubai; On-site; USD 90,000 - 120,000; Full time

Job summary

A luxury hotel chain in Dubai seeks a Director of Operations to lead hotel operations, ensuring service excellence and budget compliance. The ideal candidate has a degree in hotel management and extensive experience in luxury hotels, including at least 3 years in Dubai. Fluency in English is essential; Arabic is a plus. Join a dynamic team dedicated to guest satisfaction in a prestigious environment.

Qualifications

• Minimum of 4-6 years of general management experience in luxury hotels.
• Experience in a similar operational role preferred.
• Arabic language skills considered an advantage.
• Proven success in multi-departmental responsibilities.

Responsibilities

• Oversee efficient hotel operations and maintain Six Senses standards.
• Lead and manage a team of hotel managers.
• Ensure budget targets are met and exceed guest expectations.
• Maintain compliance with legal and safety standards.

Skills

Luxury hotel management

Team leadership

Budget management

Fluent in English

Experience in Dubai

Education

Bachelor’s degree in Hotel Administration or equivalent

Job description

Director of Operations - Six Senses Dubai

Hotel : Dubai The Palm (DXBDP), Plot number PJCRC08_200

As Director of Operations, I will assume full responsibility for the efficient operation of the hotel to provide exceptional products and services within Six Senses brand operating standards and budget.

The duties and responsibilities will include :

• Continually focus on the rejuvenation of the operational experience by keeping abreast of industry trends and practices and updating knowledge and skills to improve the product and service offering.
• Lead a team of engaged and experienced managers who each manage their own teams in the hotel to provide the Six Senses exceptional standards of operation and service.
• Support the General Manager to ensure that the annual budget is met and exceeded in terms of both revenue generation and cost control, while delivering a crafted experience for all of our guests and fostering a desirable place to work for all of our hosts.
• Establish and deliver pre-established financial returns related to revenue generation, profitability and ROIC.
• Operate the hotel consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.

Qualifications

To execute the position of Director of Operations, the candidate must have the required qualifications, technical skills, and experience in a similar role in luxury hotels with proven results, including :

• A minimum of a Bachelor’s degree in Hotel Administration, Business Administration or equivalent, plus four to six years of general management experience in a high-level operations role or some prior general management experience, or an equivalent combination of education and experience.
• More than 3 years’ experience in a similar luxury hotel role with multi-departmental responsibilities preferred.
• Fluent in English; Arabic is considered an advantage.
• Previous Dubai experience in a similar position.

The above provides an overview of the role and responsibilities for a Director of Operations at Six Senses Dubai. It is not an exhaustive list of duties and responsibilities.

Six Senses Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.

If you believe you're a great fit despite not meeting every single requirement, we encourage you to apply and start your journey with us today.

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