Director of Ultra-Luxury Residences

Dorchester Collection; Abu Dhabi; Presencial; AED 700.000 - 1.200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Complimentary stays with breakfast

Discounts at sister hotels

Meals on Duty

Private Medical Insurance

Life Insurance

Annual Flight Allowance

Housing Allowance

Education Support

Transportation Allowance

Laundry service

Company Bonus Plan

Descripción de la vacante

Dorchester Collection in the United Arab Emirates seeks a Director of Residences to lead the strategic vision and daily operations of a ultra-luxury residential development. You will cultivate trusted homeowner relationships and deliver a highly personalized, anticipatory service aligned with the We Care philosophy.

You will oversee Concierge, Housekeeping, Security, Engineering, Valet and Lifestyle Services, drive budget performance, mentor teams, and ensure service excellence across the

Formación

• 2+ years experience in a Director of Residences or equivalent senior leadership role within an ultra-luxury branded residence or luxury hospitality environment.
• Proven experience managing relationships with high-profile homeowners and collaborating with developers, owners, operators and leadership teams.
• Hands-on budgeting, cost control and driving operational efficiencies.
• Proven success mentoring and developing high-performing teams with a culture of excellence and accountability.
• High emotional intelligence, resilience, empathy and diplomacy in complex stakeholder environments.
• Strategic, highly organized and solutions-oriented with strong judgment and decision-making.
• Exceptional communication and interpersonal skills across all levels of the organization.
• Fluent in English with professional communication.

Responsabilidades

• Lead the strategic vision, pre-opening activities and day-to-day operations of an ultra-luxury branded residential development.
• Build trusted relationships with homeowners, understanding preferences and delivering personalized service.
• Serve as the primary contact for homeowners and stakeholders, balancing needs of residents and partners.
• Provide inspirational leadership to operational teams and foster continuous improvement.
• Collaborate with multiple stakeholders to ensure alignment and achievement of objectives.
• Oversee Concierge, Housekeeping, Security, Engineering, Valet and Lifestyle Services and ensure flawless service.

Conocimientos

Director-level leadership

Budgeting & cost control

Stakeholder management

Operational excellence

People development

Emotional intelligence

Strategic planning

Excellent communication

Fluent English

Descripción del empleo

Dorchester Collection in the United Arab Emirates seeks a Director of Residences to lead the strategic vision and daily operations of a ultra-luxury residential development. You will cultivate trusted homeowner relationships and deliver a highly personalized, anticipatory service aligned with the We Care philosophy.

You will oversee Concierge, Housekeeping, Security, Engineering, Valet and Lifestyle Services, drive budget performance, mentor teams, and ensure service excellence across the