Director of Technology (Leader of Engineering MENAT)

THE OPPORTUNITY:

Title: Director - Technology Leader of Engineering MENAT

Permanent role, 100% remote (willing to travel)

Location: UAE/ KSA

About us:

Iron Mountain Incorporated (NYSE: IRM) provides information management services that help organizations lower the costs, risks and inefficiencies of managing their physical and digital data. The company's solutions enable customers to protect and better use their information regardless of its format, location or lifecycle stage so they can optimize their business and ensure proper recovery, compliance and discovery. Founded in 1951, Iron Mountain manages billions of information assets, including business records, electronic files, medical data, emails and more for organizations around the world.

Visit www.ironmountain.com for more information.

Global Technology and Innovation:

Global Technology and Innovation focuses on people (people, teams, and clients), innovation, security, new ways of working, and perfecting the basics to drive performance and enable growth. Our Infrastructure, Transformation, and Global Service Delivery teams provide services that are secure, stable, and add value to the business. Global Product Engineering focuses on solutions to create repeatable, re-usable, and competitively differentiated solutions as packaged products and managed services for our customers. Workplace Technologies and Collaboration delivers innovative technology platforms, services, and end-user solutions for Iron Mountain employees.

In addition, because we believe that technology does not innovate, it invents, our Innovation team pursues the art of discovering and applying inventions in ways that capture the hearts and minds of customers through positive change.

Primary purpose of the role:

We are seeking a visionary AI/ML leader with deep technical expertise and proven experience in building and scaling intelligent document processing solutions. The ideal candidate will have a strong background in machine learning, OCR engines, and large language models (LLMs), along with hands-on Python development skills.

This role will be instrumental in driving innovation across AI-powered document understanding and automation initiatives. You will lead the design, development, and deployment of advanced systems that integrate OCR pipelines with LLMs to extract, classify, and contextualize data from unstructured sources.

The role requires end-to-end involvement from high-level system architecture and solution strategy to detailed model development, optimization, and implementation. Candidates should be passionate about AI and capable of translating business requirements into scalable ML-driven systems.

Your role in our mission:

• Provides technical and strategic leadership across AI/ML programs focused on intelligent document processing, OCR, and LLM-based solutions. Accountable for operational and financial performance across multiple AI initiatives or a significant sub-function.
• Translates vision into executable AI/ML strategies, aligning technology innovation with business objectives.
• Leads and mentors cross-functional teams of data scientists, ML engineers, and software developers.
• Influences the evolution of functional and technical strategy through strong domain expertise and delivery impact.
• This is a senior-level position suitable for individuals with a strong record of accomplishment in applied AI/ML leadership, especially in document AI, OCR, and LLM-based solutions.

Functional Knowledge, Skills, and Competencies:

Responsibilities - 100% of the time:

• Creating innovative solutions for new and existing IRM customers.
• Creating high-level technical design and architecture.
• Designing highly scalable & performant solutions.
• Leading design and solution discussions with various Iron Mountain partner vendors.
• Implementing complex solutions.
• Liaising with the domain leadership team on existing features and developing product roadmap that caters to the market.
• Designing with Microservices architecture.
• Mentoring development team.
• Business travel required: 40-60% of the time.

Experience with following Tech Stack:

• Python plus (Django / Flask/Pyramid) Frameworks
• Spark
• Java, Springboot
• Code Repositories: Bitbucket or Git
• SQL
• Databases (Oracle, Mongo, Dynamo, PostGreSQL)
• API Integration (RESTful)
• JSON and XML
• Message Bus (Kafka)
• Cloud Technologies: AWS, GCP, Azure (Dockers, Containers, Kubernetes)
• CI / CD Pipeline

Experience with UI Technologies:

• Angular, React, Javascript, HTML5

Qualification & Experience Required:

• Bachelor's degree in Computer Science / Master's Degree
• 10+ years of leading software development teams with prior design & development / coding experience

Discover what awaits you:

• Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
• Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.
• Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.
• Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
• Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
• Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).
• Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
• Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
• Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.