Director of Sales & Marketing

Shangri-La; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading luxury hotel in the UAE seeks a results-oriented professional with a proven track record in driving commercial success and expertise in digital marketing. The ideal candidate will have experience in hotel renovations, outstanding leadership skills, and a deep understanding of market dynamics. Embrace the hotel’s values of humility and respect, while fostering relationships with clients and stakeholders.

Qualifications

• Proven track record of driving commercial success in luxury hotels.
• Experience in digital marketing and CRM.
• Strong leadership skills with emotional intelligence.

Skills

Commercial success

Digital marketing expertise

Leadership skills

Analytical capabilities

Networking ability

Job description

We are looking

for someone who :

• Has a proven track record of driving commercial success, revenue growth, and brand repositioning in a leading international 5-star luxury hotel, preferably with experience in UAE and GCC markets.
• Brings strong expertise in digital marketing, CRM, loyalty programs,and the innovative use of AI tools for business intelligence, personalization, and revenue optimization.
• Has hands-on experience supporting hotel renovations and repositioning projects, with a deep understanding of how commercial strategy must evolve during asset transformation phases.
• Demonstrates outstanding leadership skills, balancing strategic vision with day-to-day agility, and motivating diverse teams toward shared goals.
• Leads with compassion, emotional and cultural intelligence, and by setting high standards for integrity, respect, and professionalism.
• Possesses sharp analytical capabilities, commercial acumen, negotiation prowess, and a relentless drive for results.
• Networks naturally, building strong, meaningful relationships with clients, partners, and stakeholders.
• Embodies Shangri-Las values of humility, respect, courtesy, sincerity, and helpfulness.
• Is entrepreneurial, courageous, and forward-thinking, always willing to challenge the status quo in the pursuit of excellence.