Director of Sales

FAIRMONT; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading luxury hotel in Dubai seeks a dynamic Sales Executive to drive growth and lead the sales team. The role demands extensive market knowledge, strategic planning, and a commitment to providing exceptional guest experiences. Successful candidates will have a strong history in hospitality sales, showcasing leadership and an enthusiastic approach to service.

Qualifications

• 5+ years’ experience in a similar role, preferably in luxury hotels.
• Strong market knowledge of UAE and key feeder markets.
• Proven team leader with high energy and motivation.

Responsibilities

• Develop and implement commercial plans and monitor results.
• Manage the sales team and ensure proactive high performance.
• Collaborate with various departments to drive revenue.

Skills

Leadership

Hospitality

Sales Strategy

Market Knowledge

Multitasking

Team Management

Customer Service

Education

Bachelor's Degree

Job description

Company Description

The iconicQueen Elizabeth II (QE2)is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE.

Job Description

• Develop and implement strategic commercial plans, together with the General Manager & Revenue Manager, to source, drive and grow revenue across all segments. Monitoring results and adjusting strategies and activities to make sure objectives and targets are being met.
• Manage and lead the sales team from recruitment and onboarding through to team development, encouraging a highly proactive and high-performing environment.
• Ensure close working relationships with brand leads for Sales, Revenue and Accor Global Sales team.
• Take ownership for sales strategies and the sales critical path.
• Provide local market knowledge that helps us stay ahead of the competition.
• Collaborate with QE2 team (Operations, Food & Beverage, Brand, Revenue, Digital, Graphics & PR) ensuring key information and insights are shared and strong relationships are built to drive top-line revenue and deliver exceptional guest experiences.
• Manage a portfolio of accounts, taking the lead on rate negotiations and account management activities while ensuring we maximize our market share.
• Budget development and ongoing budget management.
• Ensure guests feel welcome and are given responsive, friendly and courteous service always.

Qualifications

Skills & Qualifications

• 5+ years’ experience in a similar role, preferably within a luxury hotel brand.
• Strong market knowledge of UAE and the key feeder markets.
• A bachelor's degree preferred.
• You’re passionate about hotel sales and goal-driven.
• Proven team leader with a high level of energy and motivation, a natural at managing and inspiring others in a way that gets the best out of them.
• Ability to multitask, work in a fast-paced environment, meet deadlines and have a high-level attention to detail.
• You have a passion for hospitality, you inspire an enthusiastic guest-centered approach.
• You can turn any situation around into a positive experience for all, guests and team alike.
• You think big and encourage your team to believe.
• You are comfortable with the strategic as well as day to day detail.
• You are a natural at leading and managing others, and you lead by example, creating an environment where your team can be their best self.
• You are able to easily identify and utilize emerging trends and technology to generate revenue.
• You exhibit a professional attitude, diplomacy and an ability to handle difficult situations.
• You are highly responsible, reliable and ethical. A reputation for honesty and integrity.
• You get things done, independently and skilled at taking decisive action.