DIRECTOR OF PORTALS PRODUCT

Rapyd; Dubai; On-site; USD 120,000 - 180,000; Full time

Job summary

An innovative firm is searching for a visionary Director of Portals Product to lead the development of customer-facing portals and applications. This role demands a strong leader with over a decade of experience in product management, capable of inspiring teams and driving product excellence. The ideal candidate will possess a deep understanding of digital platforms and a passion for fintech, ensuring that user experiences are exceptional. Join this dynamic and fast-paced environment to shape the future of global commerce and fintech solutions.

Qualifications

• 10+ years in product management with leadership experience.
• Proven track record of delivering external and internal portals.

Responsibilities

• Manage all client-facing portals and apps.
• Define product vision and roadmap aligned with business strategy.

Skills

Product Management

Leadership

Analytical Skills

Problem-Solving

Customer Relationship Management

Data-Driven Decision Making

Job description

Rapyd has unified payments, payouts, and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.

We believe in straight talk, quick decisions, strong execution, and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.

Get the tools to grow globally at www.rapyd.net. Follow: Blog, Insta, LinkedIn, Twitter

We are seeking a highly motivated and experienced Director of Portals Product to lead the strategy, vision, and product management of our internal and external customer-facing portals and applications.

This role is responsible for delivering a seamless, engaging, and innovative experience that meets the needs of our customers while driving business growth.

The ideal candidate will have a deep understanding of digital platforms, strong leadership skills; leading and inspiring a high-performing product team. A history of driving strong design and product collaboration, a proven track record of bringing digital tools to life, and a passion for creating exceptional user experiences.

Responsibilities:

• Manage all client-facing (external as well as internal) portals and apps.
• Define and articulate a compelling product vision and roadmap for our customer portals, aligning with Rapyd's overall business strategy.
• Lead the end-to-end product lifecycle, from ideation and discovery to launch and ongoing product improvement.
• Effectively communicate product vision, roadmap, and progress to key stakeholders, including senior leadership, sales, marketing, and engineering.
• Collaborate closely with engineering, design, and other cross-functional teams/stakeholders to ensure successful product delivery.
• Stay up-to-date with market, industry, and regulatory trends, which will drive product decisions and identify opportunities and threats.
• Prioritize customer satisfaction and build strong customer relationships. Actively seek and incorporate customer feedback into the product development process.
• Track key product metrics and analyze data to identify areas for improvement and measure product performance.
• Work effectively in multicultural teams, with clients, and in global environments.

Requirements:

• 10+ years of experience in product management, including at least 5 years leading and managing product & design teams.
• Proven track record of delivering best-in-class external portals and apps, as well as internal back-office portals.
• Successful experience launching and scaling products in fast-paced, high-growth environments.
• Strong analytical and problem-solving skills with data-driven decision-making ability.
• Leadership and mentorship skills to motivate and inspire teams.
• Experience in a global environment with diverse cultures and markets.
• Experience working with design teams and an eye for design.
• Passion for fintech and a strong understanding of the payments industry.

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