Director of Operations - Six Senses Dubai

InterContinental Hotels Group; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A luxury hotel chain in Dubai seeks a Director of Operations to oversee hotel performance and ensure exceptional service standards. The ideal candidate will have extensive management experience in luxury hotels and skills in budget control. Responsibilities include leading operations, supporting the GM, and ensuring compliance with legal standards. Fluency in English, with Arabic as a preferred language, is essential.

Qualifications

• Minimum 4-6 years of general management experience in luxury hotels.
• Fluent in English; Arabic is preferred.
• Experience in a high-level operations role with proven results.

Responsibilities

• Lead hotel operations to meet Six Senses standards.
• Support the General Manager to exceed annual budgets.
• Ensure compliance with legal and financial requirements.

Skills

General management experience

Multilingual (English, Arabic preferred)

Leadership skills

Budget management

Education

Bachelor’s degree in Hotel or Business Administration

Job description

Director of Operations - Six Senses Dubai

Hotel : Dubai The Palm (DXBDP), Plot number PJCRC08_200

As Director of Operations, I will assume full responsibility for the efficient operation of the hotel to provide exceptional products and services within Six Senses brand operating standards and budget.

The duties and responsibilities will include :

• Continually focus on the rejuvenation of the operational experience by keeping abreast of industry trends and practices and updating knowledge and skills to improve the product and service offering.
• Lead a team of engaged and experienced managers who each manage their own teams in the hotel to provide the Six Senses exceptional standards of operation and service.
• Support the General Manger to ensure that the annual budget is met and exceeded in terms of both revenue generation and cost control, while delivering a crafted experience for all of our guests and fostering a desirable place to work for all of our hosts.
• Establish and deliver pre-established financial returns related to revenue generation, profitability and ROIC.
• Operate the hotel consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.

Qualifications

To execute the position of Director of Operations, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following :

Possess a minimum of a Bachelor’s degree in Hotel Administration, Business Administration or equivalent, plus four to six years of general management experience in a high-level operations role or some prior general management experience, or an equivalent combination of education and experience. More than 3 years’ experience in a similar luxury hotel role plus multi-departmental experience preferred.

Fluent in English; I understand that Arabic is the preferred additional language.

Previous Dubai experience in similar position

The above is intended to provide an overview of the role and responsibilities for a Director of Operations at Six Senses Dubai. It is not and does not infer that the above is an inclusive and / or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.

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