Director of Operations

RIKAS Hospitality Group; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading hospitality group based in Dubai is seeking an experienced Operations Manager - F&B. The successful candidate will oversee F&B operations across multiple hotels, ensuring quality and profitability. Candidates must have significant leadership experience in luxury hotels and a proven background in F&B operations at a director level. Excellent strategic and communication skills are essential for success in this role.

Qualifications

• Minimum 10–12 years’ progressive leadership experience within luxury hotels and resorts.
• Proven background in Food & Beverage operations at Director level or above.
• Strong exposure to multi-property or multi-country operations is highly preferred.

Responsibilities

• Oversee and support F&B operations across multiple hotels and countries.
• Drive revenue growth, operational efficiency, and guest satisfaction.
• Mentor and develop F&B leadership teams.

Skills

Leadership

Strategic planning

Cultural adaptability

Communication

Job description

Overview

We are a leading hospitality group with a diverse portfolio of luxury hotels and resorts across multiple countries. Renowned for delivering world-class dining and lifestyle concepts, we are seeking a highly experienced and strategic hospitality professional to oversee our Food & Beverage operations across the region.

Role Overview:

The Operations Manager - F&B will be responsible for driving the performance, quality, and growth of F&B operations across multiple properties. This role requires a strong hotel background with deep F&B expertise, proven leadership at Director level or above, and experience managing relationships with owners and asset managers.

Key Responsibilities

• Oversee and support F&B operations across multiple hotels and countries, ensuring consistency, excellence, and profitability.
• Work closely with General Managers, EAMs, and F&B leadership teams to maintain brand standards and optimize performance.
• Act as a strategic partner to hotel ownership groups and asset managers, building strong, collaborative relationships.
• Drive revenue growth, operational efficiency, and guest satisfaction across the F&B portfolio.
• Support the development and implementation of new dining concepts and initiatives.
• Mentor and develop F&B leadership teams, ensuring succession planning and talent growth.
• Monitor financial performance and operational KPIs, identifying opportunities for improvement.
• Ensure compliance with company policies, brand standards, and regional regulations.

Requirements

• Minimum 10–12 years’ progressive leadership experience within luxury hotels and resorts.
• Proven background in Food & Beverage operations at Director level or above.
• Strong exposure to multi-property or multi-country operations is highly preferred.
• Demonstrated ability to work with owners, asset managers, and senior stakeholders.
• Excellent leadership, strategic, and communication skills.
• Culturally aware and adaptable, with the ability to work across diverse markets.
• Arabic language skills are a plus, though not mandatory.