Director of Operations

Marhaba Group of Companies | Marhaba Auctions; Dubai; On-site; AED 280,000 - 350,000; Full time

Job summary

Marhaba Auctions is seeking a seasoned Operations Director to oversee business operations and strategize for long-term success. The role involves managing various departmental operations, developing key performance indicators, and ensuring compliance with industry regulations. Ideal candidates will have over 10 years of experience, strong leadership skills, and a background in developing budgets and business plans.

Benefits

Medical Insurance

Work Visa

Qualifications

• 10+ years of proven experience as Director of Operations or equivalent.
• Excellent leadership and organizational abilities.
• In-depth knowledge of business functions.

Responsibilities

• Develop and implement operational strategies aligned with business goals.
• Monitor daily operations to ensure efficiency and effectiveness.
• Lead and mentor a high-performing operations team.

Skills

Leadership

Organizational Skills

Communication

Budget Management

Operational Strategies

Education

Higher level degree in business operations

Job description

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Founder @ MD Global HR Consulting LLC | Business Management, Start-up Leadership

Position : Operations Director / Director Of Operations

Provided by Client – Medical Insurance & Work Visa

Role Overview :

Marhaba Auctions, a leading player in the automotive auction industry in the United Arab Emirates, seeking a results-driven Operations Director with a minimum 10+ years of experience in the UAE to join our team.The ideal candidate mainly responsible to overseeing the day-to-day management of business operations and strategizing for long-term success.

The Director of Operations includes liaising with superiors to make decisions for operational activities and set strategic goals, planning and monitoring the day-to-day running of the business, and supervising staff from different departments. This role also entails evaluating the efficiency of business procedures, managing procurement processes, and reviewing financial information to promote profitability

Key Responsibilities :

1). Strategic Leadership :

• Develop and implement comprehensive operational strategies that align with the overall business goals.
• Collaborate with the executive team to set short-term and long-term operational objectives.

2). Operational Oversight :

• Monitor and manage the daily operations of various departments, ensuring they operate efficiently and effectively.
• Establish and enforce operational policies and procedures that promote best practices and compliance.

3). Performance Management :

• Define key performance indicators (KPIs) for operational performance and regularly assess progress against these metrics.
• Conduct performance evaluations and implement strategies for continuous improvement.

4). Resource Allocation :

• Oversee the allocation of resources, including financial, human, and technological assets, to optimize productivity.
• Develop budgets for operational departments and monitor expenditures to ensure alignment with financial goals.

5). Team Development :

• Lead, mentor, and develop a high-performing operations team, fostering a culture of excellence and accountability.
• Identify training needs and facilitate professional development opportunities for staff.

6). Risk and Compliance Management :

• Identify operational risks and develop risk mitigation strategies to safeguard company assets and reputation.
• Ensure compliance with industry regulations, safety standards, and company policies.

7). Stakeholder Engagement :

• Maintain effective communication with internal and external stakeholders to ensure alignment on operational goals.
• Present operational performance reports to the executive team and board of directors.

8). Project Oversight :

• Manage key operational projects from inception to completion, ensuring they are delivered on time and within budget.
• Facilitate cross-functional collaboration to support project objectives and enhance operational efficiency.

9). Process Improvement :

• Analyze existing processes and workflows to identify areas for improvement and implement innovative solutions.
• Lead initiatives aimed at enhancing customer satisfaction and service delivery quality.

10). Market Analysis :

• Conduct market research to identify trends, competitive practices, and operational opportunities.
• Implement strategies to leverage market insights for operational enhancement.

Key Activities :

1). Operational Reviews :

• Conduct quarterly and annual operational reviews to evaluate departmental performance and identify improvement areas.

2). Training and Development :

• Develop and implement training programs aimed at enhancing team skills and operational knowledge.
• Explore and implement technology solutions to improve operational processes, including software systems for project management and resource planning.

4). Budget Management :

• Prepare and manage operational budgets, ensuring responsible financial stewardship across departments.

5). Collaboration with Other Departments :

• Work closely with departments such as finance, marketing, and human resources to ensure that operational strategies align with overall business objectives.

6). Customer Feedback Analysis :

• Gather and analyze customer feedback to drive improvements in service delivery and operational processes.

7). Supplier and Vendor Management :

• Negotiate contracts and maintain relationships with suppliers and vendors to ensure quality service and cost-effectiveness.

Skills and Qualifications :

• A higher level of degree in business operations / a relevant field.
• 10 + years of proven experience as a Director of operations or in an equivalent position.
• Excellent organizational and leadership abilities.
• Outstanding communication and people skills.
• In-depth knowledge of diverse business functions and principles is essential.
• Experience in developing budgets and business plans.

Seniority level

Seniority level

Director

Employment type

Employment type

Full-time

Job function

Job function

Management

Retail Motor Vehicles and Wholesale Motor Vehicles and Parts

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