Director of Operations

Hyatt; Abu Dhabi; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading hospitality company is seeking a Director of Operations to oversee and ensure the efficient management of hotel operations. The ideal candidate will have a degree in Hospitality or Tourism Management and at least 2 years of experience in a similar role, focusing on guest satisfaction and operational excellence.

Qualifications

• Minimum of 2 years of work experience as Director or Assistant Director of Operations.
• Strong operational, administrative, financial, and interpersonal skills are essential.

Responsibilities

• Responsible for the efficient running of the division in line with corporate strategies.
• Ensure the entire hotel operation runs successfully and profitably.

Skills

Operational skills

Administrative skills

Financial skills

Interpersonal skills

Education

University degree or diploma in Hospitality or Tourism Management

Job description

You will be responsible for the efficient running of the division in line with Hyatt International's corporate strategies and brand standards, whilst meeting employee, guest, and owner expectations.

The Director of Operations is responsible for functioning as both the Business Manager and a Marketing Specialist for the hotel operations, ensuring that the entire hotel operation—including Rooms, outlets, and Banquets—runs successfully, in accordance with the hotel's standards, and remains individually profitable.

Ideally, candidates should have a university degree or diploma in Hospitality or Tourism Management. A minimum of 2 years of work experience as Director of Operations, or Assistant Director of Operations in a large property, is required. Strong operational, administrative, financial, and interpersonal skills are essential.