Director of Delivery

AppliedAI; Abu Dhabi Emirate; On-site; AED 200,000 - 300,000; Full time

Job summary

A pioneering AI technology company is seeking a Director of Delivery in Abu Dhabi. You will oversee cross-functional teams, ensure operational excellence, and lead client engagements. Ideal candidates will have 8-12 years in project management, with experience in SaaS or AI environments. This role offers competitive compensation and opportunities for professional growth.

Benefits

Competitive compensation

Annual performance bonuses

21 days of paid annual leave

Visa sponsorship for international candidates

Qualifications

• 8–12 years of experience in delivery management or project management roles.
• Proven track record delivering complex, cross-functional projects.
• Experience in high-growth SaaS, AI, or regulated industry environments.

Responsibilities

• Own and manage the delivery lifecycle of multiple projects.
• Build, mentor, and lead cross-functional delivery teams.
• Act as the senior escalation point for clients.

Skills

Delivery methodologies: Agile, Scrum, Kanban

Stakeholder management

Conflict resolution

Data-driven decision making

Education

Bachelor’s or Master’s degree in Business, Engineering, Computer Science

Tools

Jira

Confluence

Job description

AppliedAI Abu Dhabi Emirate, United Arab Emirates

Director of Delivery

AppliedAI Abu Dhabi Emirate, United Arab Emirates

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About Us :

AppliedAI is a pioneering AI technology company headquartered in Abu Dhabi, committed to innovation and excellence in artificial intelligence solutions across regulated industries such as healthcare, insurance, government, and financial services. We are seeking a strategic and execution-driven Delivery Director to lead and oversee cross-functional delivery teams, and ensure consistent operational excellence across our product portfolio.

Position Overview :

As the Delivery Director, you will be responsible for leading the end-to-end delivery of client engagements and internal initiatives, ensuring alignment between product vision, client expectations, and execution timelines. You will manage a team of delivery managers, and cross-functional contributors. Your focus will be on meeting SLAs, optimizing delivery workflows, minimizing bottlenecks, and supporting scale as the company grows.

The ideal candidate brings a blend of operational rigor, customer empathy, and agile leadership, along with the ability to balance short-term execution with long-term strategic scaling.

Key Responsibilities :

Strategic Delivery Oversight

• Own and manage the delivery lifecycle of multiple projects..
• Define and implement delivery frameworks, KPIs, and governance models that align with business priorities.
• Ensure all deliveries meet timelines, budgets, compliance, and client satisfaction metrics.
• Identify and proactively manage risks, escalations, and dependencies.

Team & Resource Management

Build, mentor, and lead cross-functional delivery teams across multiple projects.

Partner with Talent / HR to plan headcount needs, resourcing, and workforce planning.

Foster a high-performance culture focused on ownership, accountability, and collaboration.

Client & Stakeholder Engagement

Act as the senior escalation point for clients, building trust and delivering confidence in execution.

Collaborate with Product, Engineering, and Customer Success to ensure shared ownership of delivery success.

Translate customer requirements into actionable roadmaps and project plans.

Lead quarterly business reviews.

Process Optimization & Tools

Continuously refine delivery processes using agile, lean, or hybrid methodologies.

Evaluate and improve tooling for project tracking, resource allocation, and reporting (e.g., Jira, Linear, Confluence).

Drive improvements, and quality through automation and better workflows.

Metrics, Reporting & Communication

Define and monitor delivery KPIs, including on-time delivery, quality, and customer satisfaction.

Provide regular updates to executive leadership on progress, blockers, and opportunities for improvement.

Qualifications : Education :

Bachelor’s or Master’s degree in Business, Engineering, Computer Science, or related field.

Experience :

8–12 years of experience in delivery management, operations, or project management roles.

Proven track record delivering complex, cross-functional technology projects at scale.

Experience in high-growth SaaS, AI, consulting, or regulated industry environments (preferred).

Skills :

Expertise in delivery methodologies : Agile, Scrum, Kanban, or hybrid models

Proven track record of managing multi-million-dollar, multi-project programs.

Strong understanding of software development lifecycle (SDLC), DevOps, and CI / CD practices

Experience with project and resource management tools (e.g., Jira, Asana, Notion, Confluence)

Strong leadership, communication, and stakeholder management skills

Data-driven decision-maker with a focus on KPIs, forecasting, and reporting

Conflict resolution, prioritization, and risk management skills

Ability to thrive in fast-paced, ambiguous environments with competing priorities

Familiarity with AI / ML deployment cycles is a plus

Opportunity to work with a leading AI technology company.

High-impact leadership role with significant autonomy

Collaborative and fast-paced work environment

Competitive compensation and annual performance bonuses

Career development and executive mentorship opportunities

21 days of paid annual leave

Visa sponsorship for international candidates

Seniority level

Seniority level

Director

Employment type

Employment type

Full-time

Job function

Job function

Management

Industries

Technology, Information and Internet

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