Director- Escrow Product Management UAE Nationalonly

First Abu Dhabi Bank; Dubai; On-site; AED 300,000 - 450,000; Full time

Job summary

A leading bank in Abu Dhabi seeks a Director for Escrow Product to oversee the strategic vision and management of escrow offerings. This role includes ensuring regulatory compliance, leading product development, and enhancing customer satisfaction through innovative solutions. The ideal candidate will possess extensive experience in escrow services and a deep understanding of related regulations.

Qualifications

• At least 7 years experience in Escrow Services.
• Fluent in English; Arabic preferred.
• Deep understanding of local and international regulations.

Responsibilities

• Lead product development lifecycle from ideation to launch.
• Ensure compliance with regulatory standards.
• Drive market research to inform product positioning.

Skills

Understanding of escrow laws

Financial analysis

Customer service skills

Communication skills

Negotiation skills

Education

University Degree (minimum Bachelor's degree)

Job description

JOB
PURPOSE:

The Director for Escrow
Product is responsible for leading the strategic vision development
and management of our escrow product offerings. This role aims to
ensure the delivery of innovative secure and efficient escrow
solutions that meet market demands and regulatory requirements. The
Director will drive product excellence by collaborating with
crossfunctional teams analyzing market trends and prioritizing
customer needs to enhance the overall product portfolio and achieve
business
growth.

ACCOUNTABILITIES:

Lead
the endtoend product development lifecycle from ideation to launch
of the product.

Ensure timely delivery of
highquality escrow products that meet customer needs and regulatory
standards.

Conduct thorough market research to
identify trends customer preferences and competitive
landscape.

Use insights to inform product
development and positioning.

Work closely with
sales marketing technology and operations teams to ensure cohesive
product development and implementation.

Foster
strong relationships with internal and external
stakeholders.

Gather and analyze customer
feedback to continuously improve product
offerings.

Ensure exceptional customer experience
and satisfaction with escrow products.

Track and
report on key product performance metrics.

Use
datadriven insights to make informed decisions and optimize product
success

Aligning product development with
business goals

Develop business requirements as
the basis for Technical Development Operations payments processing
and other cross functional departments to build systems procedure
and materials (ideas) to support product development and ongoing
product enhancements

To handle the product
rollout regionally and globaly for all escrow
proposition.

Handle all risk assessment
activities and reports

Responsible for
maintaining the regulatory and legal compliance requirements of all
escrow products

To attend client meetings along
with CM Advisory/Coverage RMs and analyze project revenue
details

To reassess the FTP benefits from GT and
arrive at the applicable interest payable to the Developers (if
applicable) on a frequency agreed with the respective
Developers

To update the standard Tariff
structure of Escrow Management from time to
time

Liaising with the respective regulators for
any clarification/additional information regarding Escrow laws /
Regulations for the smooth conduct of Escrow
business

Vetting of commercial escrow agreements
with internal/external lawyers /opening of Commercial escrow
accounts / checking the payment requests for compliance with the
escrow agreement terms/ liaising with payment team for of
payments/closure of accounts etc.

Close liaison
with staff from GTB Advisory Client Services Payment Centre Channel
Support Branch network Relationship Managers IT Desk Operations and
other relevant stakeholders in the implementation
process

Participate in review of client
agreements service standards and service quality to ensure that we
meet and exceed the expectations of our
clients

Qualifications :

Knowledge:

Excellent
understanding of ESCROW proposition escrow laws local and
international regulations and
practices.

Knowledge of industry best practices
and emerging technologies in escrow
services.

Strong understanding of regulatory
requirements and compliance in the escrow
industry.

Ability to navigate complex legal and
regulatory landscapes.

Sound Knowledge of
Corporate and other cash management products and
operations

Strong grasp of financial principles
including budgeting forecasting and financial
analysis.

Ability to manage financial aspects of
product development and ensure
profitability.

Excellent customer service skills.
Skills to enhance product offerings based on customer insights and
preferences

Language proficient: Fluent
(business) English Arabic is
preferrable

Knowledge:

Excellent
understanding of ESCROW proposition escrow laws local and
international regulations and
practices.

Knowledge of industry best practices
and emerging technologies in escrow
services.

Strong understanding of regulatory
requirements and compliance in the escrow
industry.

Ability to navigate complex legal and
regulatory landscapes.

Sound Knowledge of
Corporate and other cash management products and
operations

Strong grasp of financial principles
including budgeting forecasting and financial
analysis.

Ability to manage financial aspects of
product development and ensure
profitability.

Excellent customer service skills.
Skills to enhance product offerings based on customer insights and
preferences

Language proficient: Fluent
(business) English Arabic is
preferrable

Key
Attributes:

A selfstarter
motivated with aptitude and willingness to undertake
selflearning

Must demonstrate the ability to
analyze and understand project credentials good numerical skills
required for project and revenue assessments should have a
highlevel interpersonal skill

Must have excellent
verbal and written communication skills and be able to articulate
concepts effectively. Creative mindset to drive innovation in
product development. Willingness to change the status

Quo and explore new
ideas.

Experience:

At
least 7 years experience in Escrow Services in
product.

Good understanding of local and
international GTB products international cash management practices
and Digital platform
operations

Skills

Strong
resultsoriented individual

Strong communication
skills

multitasking

Organizational
and planning skills

Negotiation decision making
and problemsolving skills

Ability to manage high
workload within a pressurized environment

Strong
work ethics willingness to take a hands on
approach

Education:

University
Degree minimum Bachelors
degree

Additional
Information :

Key
Attributes:

A selfstarter
motivated with aptitude and willingness to undertake
selflearning

Must demonstrate the ability to
analyze and understand project credentials good numerical skills
required for project and revenue assessments should have a
highlevel interpersonal skill

Must have excellent
verbal and written communication skills and be able to articulate
concepts effectively. Creative mindset to drive innovation in
product development. Willingness to change the status

Quo and explore new
ideas.

Remote Work
:

No

Employment
Type :

Fulltime

Key Skills
Category
Management,Athletics,Customer,ABAP,Hydraulics,ITI
Experience: years

Vacancy: 1