Director - Digital Smart Cities Solutions

AD Ports Group; Abu Dhabi; On-site; AED 300,000 - 400,000; Full time

Job summary

AD Ports Group is seeking an experienced IT leader to co-head the team focusing on managing IT resources and business goals. The ideal candidate will lead the development of technical strategies and maintain a strong stakeholder relationship. Responsibilities include overseeing customer needs and ensuring the team meets their performance metrics. Strong analytical and communication skills are essential for this role.

A Bachelor's degree in Computer Science or IT and at least 15 years of relevant experience are required. Candidates who are proficient in English and Arabic will be preferred.

Qualifications

• Minimum of 15 years of experience in a similar role.
• Experience as an IT leader or business manager in relevant segments.
• Deep understanding of industry trends and client needs.

Responsibilities

• Lead formulation of squads' strategies and goals.
• Oversee customer needs and design technical solutions.
• Track and measure squads' performance health through KPIs.

Skills

Leadership

Analytical Skills

Communication

Decision-Making

Servant Leadership

Education

Bachelor’s Degree in Computer Science or Information Technology

Job description

Job Description

The purpose of this role is to act as the Co-head for the team in IT related topics, responsible for assisting in managing the overall team’s business goals and managing and allocating IT resources. Support in technical delivery topics and co-responsible for the squads' key performance metrics (e.g., NPS1, market share, etc.).

Responsibilities

Core Responsibilities

• Lead the formulation of squads' strategies, vision, mission and goals to deliver technical results and achieve cluster objectives.
• Oversee customer needs and direct designing and updating the technical solutions that address these needs.
• Lead interaction with architects to understand the key properties and changes to technology infrastructure and determine the best way to work with restrictions.
• Define Digital Cluster business priorities and technical issues and provide guidance to product owners to design the appropriate solutions and features.
• Take decisions regarding product lifecycle (piloting, scaling, decommissioning, etc.) and enforce quality standards.
• Lead the Quarterly Business Review (QBR) for the tribe.
• Build strong relationship and manage expectations of external stakeholders, including clients, cluster CEOs, etc.
• Track and measure the squads' performance health through key performance indicators.
• Oversee tribe technical blocks and enforce resolving issues with key stakeholders.

People Management Responsibilities

• Conduct regular 1:1s with product owners and squad members.
• Empower the squad by setting clear expectations and coaching.
• Monitor the squads' adherence to all financial targets and extend economic limits for business initiatives when project potential justifies it.
• Manage the overall staffing of shared resources among different squads.

Strategic Responsibilities

• Design and maintain the squads' technical roadmap.
• Control the budget of the squads' and solution expenses and recommend alternatives to meet expectation.
• Lead cross-functional team to streamline processes and implement best practices to drive operational excellence.
• Assess risks in squads' and develop risk mitigation strategies to minimize potential liabilities.Provide regular reports to senior management on the squads' performance, including financial, operational, and market-related data.

Qualifications

Educational and Technical Qualifications

• Bachelor’s Degree in Computer Science, Information Technology or related field; Master's degree is a plus.

Language Skills

• Excellent English. Arabic is an added advantage.

Years of Experience

• A minimum of 15 years of experience in a similar role.

Nature of Experience

• Experience as an IT leaders or business manager in relevant product / customer or enabler segment.
• Deep understanding of industry trends and client needs in creating value proposition for the client and vision for the tribe.
• Strong communication skills in different areas (commercial, finance etc.).
• Servant leadership qualities.
• Ability to persuade and lead diverse people.
• Strong analytical skills and fact-based decision-making.
• Strong sense of urgency and ability to prioritize.
• Skilled and comfortable in giving and receiving feedback.
• Critical thinking, ability to find new solutions.
• Belief in a non-hierarchical culture, transparency, and trust in squads.