Director Business Excellence

Confidential Careers; Sharjah; Sur place; AED 450 000 - 900 000; Plein temps

Résumé du poste

Confidential Careers in the United Arab Emirates seeks a Director – Business Excellence to lead the organisation's continuous improvement program. You will design and govern the Business Excellence framework, drive Lean Six Sigma initiatives, and build governance, KPIs and dashboards to enable data-driven decision-making.

With 15+ years in Business/Operational Excellence and a minimum of 5+ years in leadership, you will guide cross-functional teams, champion transformation across real estate or

Qualifications

• 15+ years in Business Excellence, Operational Excellence, Process Improvement or Transformation.
• Minimum 5+ years in a managerial/leadership role with organisation-wide improvement responsibilities.
• Experience leading transformation initiatives with measurable business outcomes.

Responsabilités

• Lead the organisation-wide Business Excellence framework using recognised methodologies such as Lean Six Sigma.
• Establish governance, KPIs, benchmarks and reporting standards to measure performance.
• Monitor metrics and provide actionable insights to senior management.
• Develop dashboards and analytical reports to support data-driven decision-making.
• Drive productivity, cost optimisation and operational effectiveness.

Connaissances

Leadership

Strategic thinking

Change management

Stakeholder management

Problem solving

Formation

Bachelor’s degree in Business Administration or related field

MBA preferred

Lean Six Sigma Black Belt

Outils

Lean Six Sigma

Dashboard tools

Description du poste

Director – Business Excellence

Job Purpose:

The Director – Business Excellence is responsible for leading the organisation’s Business Excellence framework, driving continuous improvement, operational efficiency and performance excellence across business functions. The role establishes standardised processes, performance metrics and quality management practices to improve productivity, optimise costs and support strategic business objectives.

Key Responsibilities:

Business Excellence & Performance:

• Develop and implement the organisation-wide Business Excellence framework using recognised methodologies such as Lean Six Sigma.
• Establish governance, KPIs, benchmarks and reporting standards to measure organisational performance.
• Monitor business and operational metrics and provide actionable insights to senior management.
• Develop dashboards and analytical reports to support data-driven decision-making.

Process Improvement & Operational Excellence:

• Lead process reviews, re-engineering and standardisation initiatives across key business functions.
• Identify operational gaps, inefficiencies and non-value-added activities and implement measurable improvements.
• Drive productivity, service quality, cost optimisation and operational effectiveness.

Digital Transformation & Automation:

• Identify opportunities for digitalisation, workflow automation and technology-enabled process improvement.
• Partner with relevant functions to implement digital solutions that enhance efficiency and user experience.
• Support change management and adoption of new systems and processes.

Change Management & Capability Building:

• Promote a culture of continuous improvement, innovation and performance excellence.
• Build Business Excellence capabilities through training, coaching and knowledge-sharing initiatives.
• Engage functional leaders and employees to drive adoption of improvement initiatives.

Stakeholder Management & Value Realisation:

• Partner with senior leadership and department heads to align Business Excellence initiatives with organisational priorities.
• Track benefits, ROI and financial impact of improvement programmes.
• Present progress, performance insights and improvement recommendations to senior management.

Educational Qualifications:

• Bachelor’s degree in Business Administration, Engineering or a related discipline.
• Master’s degree / MBA preferred.
• Lean Six Sigma Black Belt certification preferred; additional Business Excellence or Quality Management certifications are advantageous.

Experience:

• 15+ years of experience in Business Excellence, Operational Excellence, Process Improvement, Performance Management or Transformation.
• Minimum 5+ years in a managerial / leadership role, with responsibility for organisation-wide improvement initiatives.
• Proven experience leading transformation, process optimisation and performance-improvement programmes with measurable business outcomes.
• Experience within real estate, construction, asset management or other complex multi-function organisations is preferred.