Digital Remittance Engagement Lead

Mashreqbank PSC; United Arab Emirates; On-site; AED 180,000 - 240,000; Full time

Job summary

Mashreqbank PSC is seeking a Digital Customer Engagement Manager to lead the funds transfer journey as the preferred platform for customer engagement. This role sits in the remittance squad within Mashreq’s Digital Studio and involves collaboration with experts to achieve the squad's mission.

The ideal candidate brings expertise across marketing, product management, channel and process optimization to deliver a seamless customer experience in domestic and cross-border payments.

Responsibilities

• Establish Funds transfer journey as the preferred platform for customer engagement.
• Work in a remittance squad within Mashreq’s Digital Studio.
• Collaborate with experts to achieve the squad's mission.

Job description

Mashreqbank PSC is seeking a Digital Customer Engagement Manager to lead the funds transfer journey as the preferred platform for customer engagement. This role sits in the remittance squad within Mashreq’s Digital Studio and involves collaboration with experts to achieve the squad's mission.

The ideal candidate brings expertise across marketing, product management, channel and process optimization to deliver a seamless customer experience in domestic and cross-border payments.