Digital & E-Commerce Intern

Louis Vuitton; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

Louis Vuitton is seeking a Digital & E-Commerce Intern to join their dynamic E-Commerce & Digital Marketing team in Dubai. The ideal candidate will possess strong digital skills, adaptability, and the drive to learn rapidly. Responsibilities include content translation, order management, and support for digital initiatives.

Qualifications

• Strong soft skills: enthusiastic attitude, task ownership, and focus on execution.
• Arabic language proficiency is required.

Responsibilities

• Translate website content to Arabic.
• Order management: track deliveries and monitor stock allocation.
• Assist in fraud screening and chargeback investigations.

Skills

Adaptability

Digital savviness

Pro-active attitude

Education

Currently enrolled in Bachelor Degree in CRM/Digital Marketing or Business Management

Job description

About The Job

We are seeking a Digital & E-Commerce Intern to join our E-Commerce & Digital Marketing team at Louis Vuitton Middle East. The ideal candidate will thrive in a dynamic environment, demonstrating adaptability and a willingness to learn quickly. We are looking for someone with strong digital skills who can contribute effectively to our team.

Job responsibilities

• WEBSITE / CRM
• Translate website content to Arabic.
• Manage product grids and visual merchandising.
• Optimize internal search performance.
• Support the creation of email layouts.
• BACK OFFICE
• Order Management: Track and follow up on deliveries, returns, and refunds. Coordinate with warehouse and ensure smooth order flow and fulfillment.
• Stock & Sourcing: Monitor stock allocation to the warehouse and ensure back orders and delayed items are followed up.
• Fraud & Finance Support: Assist with manual order screening, fraud alerts, and chargeback investigations. Help with bank transfer tracking, refunds, and basic accounting checks.
• Client & Tech Support: Follow up of client requests, assist in daily operations, and help troubleshoot system issues in collaboration with IS/IT teams.
• Testing & UATs
• Support coordination of test cases and place test orders in pre-prod and prod environments.
• Liaise with EMEA team, join follow-up calls, and report bugs and technical issues.
• Special Projects & Initiatives
• Update department store and mall platforms with new LV launches.
• Conduct market research and competitor benchmarking.
• Coordinate creative layouts for CSC to support seasonal campaigns.
  
  

Profile

REQUIRED SKILLS:

• Strong soft skills, including an enthusiastic attitude, task ownership, and a focus on execution and follow-up.
• Digital savviness and quick learning abilities, which would be clear assets in this role.
• Pro-active and curious.
• Currently enrolled in a Bachelor Degree in CRM/Digital Marketing, or Business Management.
• Arabic language proficiency.
  
  

Reference LVM28013