Digital Business Development Director - 6mths contract

ManpowerGroup Middle East; Dubai; On-site; AED 250,000 - 350,000; Full time

Job summary

A leading consultancy is seeking a Digital Business Development Director to drive digital transformation for financial institutions. The successful candidate will leverage their extensive consulting experience to enhance customer experiences and optimize product portfolios, while collaborating with top industry leaders. This is a unique opportunity to influence the future of digital banking in a high-performance team.

Benefits

Collaborative international team

High-performance consultancy environment

Growth and leadership opportunities

Qualifications

• 10+ years of experience in management consulting recommended.
• Strong background in digital banking and customer strategies.
• Proven track record in data-driven digital transformation projects.

Responsibilities

• Lead and manage consulting engagements focused on digital banking transformation.
• Design strategies to enhance digital acquisition for card products.
• Present findings to C-level executives effectively.

Skills

Management Consulting

Digital Banking

Customer Lifecycle Management

Analytical Skills

Client Management

Education

Bachelor’s or Master’s degree in Business, Finance, Economics, or related field

Job description

Digital Business Development Director - 6mths contract

Direct message the job poster from ManpowerGroup Middle East

Talent Acquisition / Hr Business Partner & Strategy Consulting - Technology | Digital Transformation | Digital Payments | Fintech | IT Product &…

Contract : 6 mths

Job Title : Digital Business Development Director

About the Role

We are seeking an experienced and forward-thinking Digital Business Development Director to lead strategic consulting engagements aimed at transforming digital customer experiences and driving growth for leading financial institutions. The ideal candidate will come from a top-tier consulting firm or Big 4 background and possess a strong track record in delivering digital transformation, portfolio optimization, and strategic innovation across the banking and payments sector.

Key Responsibilities

• Lead and manage consulting engagements focused on digital banking transformation for clients, customer journey optimization, and portfolio growth for top issuer clients.
• Design and implement strategies to enhance digital acquisition funnels for debit and credit card products.
• Develop seamless digital onboarding journeys and end-to-end customer engagement processes.
• Create data-driven Early Month on Book (EMOB) strategies to minimize attrition and maximize long-term customer value.
• Innovate banking subscription models and retention strategies tailored to evolving customer behavior.
• Conduct in-depth assessments of cardholder behavior, segmentation, and dormancy trends, and translate insights into actionable marketing and engagement strategies.
• Benchmark client portfolios and identify competitive opportunities through data analytics and industry best practices.
• Present findings and strategic recommendations to C-level executives with clarity, impact, and influence.
• Act as a trusted strategic advisor, building long-term relationships with key client stakeholders.
• Support business development efforts, including proposal development, solution design, and new client acquisition.

Preferred Candidate Profile

10+ years of experience in management consulting , with a strong preference for candidates from Big 4 firms or leading strategy consulting firms.

Deep understanding of digital banking, customer lifecycle management, and card product strategy.

Demonstrated success in delivering data-driven initiatives and digital transformation projects in the financial services sector.

Strong analytical skills, with experience in customer segmentation, portfolio diagnostics, and performance benchmarking.

Exceptional client management, communication, and stakeholder engagement skills.

Bachelor’s or Master’s degree in Business, Finance, Economics, or a related field.

Why Join Us

Collaborate with global financial institutions and payment leaders on high-impact digital initiatives.

Work in a high-performance, consultancy-driven environment with a strong focus on innovation and client success.

Be part of a collaborative, international team with opportunities for growth and leadership.

Shape the future of digital banking and customer experience in a rapidly evolving industry.

Seniority level

Director

Employment type

Full-time

Job function

Business Development, Consulting, and Strategy / Planning

Industries

Business Consulting and Services, Financial Services, and Investment Banking

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