Digital Banking Product Owner | AI-Driven Customer Journeys

Jex Recruitment | Connecting top talent with leading companies; Dubai; On-site; AED 300,000 - 540,000; Full time

Job summary

Jex Recruitment partners with a leading UAE bank to hire multiple Product Owners and Lead Business Analysts for its Digital Banking team. You will shape customer-facing products across mobile and online banking, collaborating with business, UX and tech to deliver value.

You will own backlogs, run requirements workshops, define BRDs and FSDs, lead Agile ceremonies and coordinate UAT. Strong knowledge of REST APIs, data analysis and regulatory considerations will help drive adoption, conversion

Qualifications

• 8+ years of experience in Business Analysis and/or Product Ownership.

Responsibilities

• Own and prioritise the product backlog, including epics, user stories and acceptance criteria.
• Run requirements workshops with business, technology, compliance and UX stakeholders.
• Produce BRDs, FSDs, process flows and customer journey maps.
• Define functional and non-functional requirements with architecture and engineering teams.
• Analyse API integrations across digital channels, core banking, payment platforms and third-party providers.
• Improve digital onboarding journeys for accounts, cards and personal loans, including eKYC, UAE PASS and MFA.
• Use data and funnel analytics to find journey drop-offs and improve conversion.
• Lead Agile ceremonies, including backlog refinement, sprint planning and PI planning.
• Coordinate UAT, defect triage and release sign-off
• Translate CBUAE regulatory requirements into deliverable solutions

Skills

Product ownership

Business analysis

Agile delivery

Data analysis

Stakeholder management

Communication

Tools

Postman

Swagger

Jira

Confluence

Figma

Power BI

Job description

Jex Recruitment partners with a leading UAE bank to hire multiple Product Owners and Lead Business Analysts for its Digital Banking team. You will shape customer-facing products across mobile and online banking, collaborating with business, UX and tech to deliver value.

You will own backlogs, run requirements workshops, define BRDs and FSDs, lead Agile ceremonies and coordinate UAT. Strong knowledge of REST APIs, data analysis and regulatory considerations will help drive adoption, conversion