Digital Banking BA: Strategy & Process Optimization

Virtusa; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Virtusa in Dubai seeks a Digital Banking Business Analyst to bridge technology teams with sales and distribution, ensuring smooth digital case submissions and process optimization. The role includes market research, competitor analysis, and stakeholder engagement to improve digital banking solutions.

You will work with IT, product, compliance, risk and operations to map processes, identify improvements, and present findings to leadership. Strong analytical and communication skills are essential.

Qualifications

• Proven experience in digital banking business analysis or related field.
• Strong analytical and communication skills.
• Experience in process mapping and stakeholder management.

Responsibilities

• Act as liaison between sales & distribution teams and technology teams for digital submissions.
• Investigate and resolve issues related to digital case processing and approvals.
• Work closely with IT and product teams to improve digital sales journeys.
• Provide post release support in the form of sanity testing and debugging activities.

Skills

Analytical skills

Communication abilities

Process mapping

Stakeholder management

Market research

Competitor benchmarking

Digital banking operations

Cross-functional collaboration

Tools

Process mapping tools

Job description

Virtusa in Dubai seeks a Digital Banking Business Analyst to bridge technology teams with sales and distribution, ensuring smooth digital case submissions and process optimization. The role includes market research, competitor analysis, and stakeholder engagement to improve digital banking solutions.

You will work with IT, product, compliance, risk and operations to map processes, identify improvements, and present findings to leadership. Strong analytical and communication skills are essential.