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Bitcoin Suisse AG in Abu Dhabi is seeking a custody operations expert to act as the in-house subject-matter expert for digital asset custody, linking trading, staking and DeFi services. You will manage and improve the vault solution and client crypto accounts, defining processes around user access, seed handling, and withdrawal controls.
The role requires strong knowledge of cryptocurrencies, blockchain security, risk management, and experience with self-custody.
You will have the following responsibilities
Act as the in-house subject-matter expert in digital asset custody acting as the bridge between trading staking and DeFi servicesOperate and continuously improve our institutional-grade custody service including the client-controlled HSM-based cold-storage Vault Solution and the pooled separated Crypto AccountManage and monitor custody-related operational processes including user and policy management seed and wallet management and withdrawal-address whitelisting with time-lock controlsSupport improvements to our fee billing onboarding and client lifecycle processesTroubleshoot and resolve custody-related issues together with our infrastructure and software development teams
Actively engage in stakeholder management across the business and development organizations and support internal teams with questions about procedures responsibilities and internal toolsManage internal user groups in cases of application-related questions troubleshooting or bug management and provide internal education on new featuresConduct User Acceptance Testing UAT for system integrations and new custody features working closely with IT Infrastructure and Business OperationsSupport decision-making by providing insights in the form of operational or management reports and performing ad-hoc analysis of custody-related data
Participate in regular risk call updates and coordinate follow-up actions drive risk initiatives and related improvement programsReport operational or system incidents to the Risk function and when required perform and monitor operational and system controls related to CustodyMaintain documentation and evidence to ensure compliance with internal policies regulatory requirements and auditsEnsure completeness of business documentation
You are excited about crypto, and you are a self-driven, open-minded personality with strong analytical skills to recognize and solve problems efficientlySolid knowledge about cryptocurrencies, blockchain technologies, cryptography, cybersecurity, risk management, and adversarial thinking and a willingness to go further down the rabbit holeHands-on experience with self-custody and knowledge of how seeds, private keys and wallets work; being a crypto OG is a plusExperience with custody solutions, key management, hardware wallets, cold storage and multi-party transaction governance (Requestor / Controller / Approver)A degree in Finance, Economics, Business Information Technology, Computer Science, or another subject related to the nature of this roleExperience with external and internal audits and related standards such as ISAE 3402, SOC2, DORA, ISO 27001 and similarExcellent language skills in English and optionally German