Desktop Support/System Administrator

izil cosmetics industries LLC; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading cosmetics manufacturer in Dubai is looking for an IT Support Specialist. You will be responsible for providing comprehensive IT support, managing Microsoft 365 tools, and ensuring compliance with data governance practices. Candidates should have a Bachelor’s degree in IT and a minimum of 3 years' experience in Microsoft environments. The role offers a salary range of AED 10,000 - AED 12,000 per month.

Qualifications

• 3 years’ experience in a Microsoft environment or administration.
• Proficiency with Microsoft 365 tools and previous experience in Microsoft migration.
• Knowledge of data governance practices and basic security protocols.

Responsibilities

• Provide IT support for end-users, resolving issues.
• Manage Microsoft 365 tools and systems effectively.
• Implement data governance policies and ensure compliance.

Skills

Troubleshooting hardware issues

Troubleshooting software issues

Troubleshooting network issues

Microsoft 365 proficiency

Data governance knowledge

Education

Bachelor’s degree in IT or related field

Tools

Microsoft Intune

Azure Active Directory

Job description

IT Support

• Provide IT support for end-users, resolving hardware, software, and network issues.
• Address helpdesk tickets promptly and ensure user satisfaction.
• Assist with onboarding and offboarding employees by managing accounts, permissions, and devices.

System Administration

• Manage Microsoft 365 tools and systems, including user accounts and permissions.
• Provide user support and training on Microsoft 365 applications (e.g., Teams, SharePoint, OneDrive, Outlook).
• Assist in regular system maintenance, updates, and backups to ensure optimal performance.

Data Governance

• Implement and maintain policies for data classification, access control, and security.
• Ensure compliance with data protection regulations and company policies.
• Conduct periodic audits to maintain data integrity and security.

Documentation and Reporting

• Maintain up-to-date documentation of IT processes, systems, and configurations.
• Report on IT system health, support activities, and ongoing projects.

Qualifications

• Bachelor’s degree in information technology, computer science, or a related field, or equivalent experience.
• 3 years’ experience minimum in a Microsoft environment or administration.
• Proficiency with Microsoft 365 tools (Teams, SharePoint, OneDrive, Outlook…) and previous experience in Microsoft migration.
• Knowledge of data governance practices and basic security protocols.
• Strong troubleshooting skills for hardware, software, and network issues.
• Experience with Microsoft Intune and Azure Active Directory is preferred.

Job Type: Full-time

Pay: AED10,000.00 - AED12,000.00 per month