Demand & Supply Planner

Sephora; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

Sephora is seeking a Demand and Supply Planning professional to manage inventory and ensure optimal product availability in both retail and e-commerce environments. The role involves collaboration with various teams to analyze forecasts and address replenishment needs, contributing to the seamless operation of the supply chain.

Qualifications

• Experience in Demand and Supply Planning in an omni-channel environment.
• Ability to analyze forecast accuracy and manage corrective actions.
• Strong relationship-building skills with internal and external teams.

Responsibilities

• Manage inventory and ensure stock availability across channels.
• Conduct analysis on out-of-stock instances and forecast adjustments.
• Lead regional replenishment and purchasing plans.

Skills

Collaboration

Forecast Accuracy

Inventory Management

Job description

Our Manifesto At Sephora, we stand together and we stand for something more. For empowerment, for exploration, for the opportunity to impact peoples lives through the unlimited power of beauty. We embrace uniqueness, unleash creativity, and pursue progress every day. Sparked by energy and excitement, our passion is contagious. We are united by a common goal - to reimagine the future of beauty.

Reimagine your future, with Sephora.

Our Value Proposition :

We have a powerful culture that fuses aspirations, uniqueness, authenticity and is valued by each and every Sephora member :

These are the values :

Beauty & Beyond : We reimagine beauty by inspiring our customers, empowering people and helping them become the best versions of themselves.

Creativity Unleashed : We encourage exploration, innovation and having fun.

Endless Evolution : At Sephora you are empowered to choose your own path and accelerate your growth.

Boldly Authentic : We celebrate diversity and embrace your unique and winning spirit.

Position Purpose

Successfully completing all Demand and Supply Planning activities for a Category in an omni-channel environment (Retail and Ecommerce), with a key focus on Ecommerce to ensure always in stock.

Develop collaboration with Category Management Team and Brands by providing visibility of the forecast and sharing KPIs (On Shelf availability, Forecast Accuracy, Stock Cover).

Manage inventory to ensure replenishment activity-related issues are resolved proactively and collaborate with cross-functional stakeholders such as Logistics, Offer, Commercial team and Master Data.

Key Accountabilities

Demand Planning : Regional omni-channel scope

Validate and adjust proposed baseline forecast within the Planning System.

Manage Animation & Newness forecasts for all brands for both Retail and Ecommerce :

Initialize with data from Offer or Stores Teams

Forecast adjustment based on initial sales both in stores and online

Prepare monthly cross-department collaboration meetings with analysis :

• Forecast Meetings
• Launches Review
• Stock Meetings
• Supplier evaluation meetings (any key call-outs on KPIs / performance)

Ensure the overall forecast is consistent with historical sales, trends, planned events (Operations, Media Campaigns, Ramadan, etc.), and considers the impact of product cannibalization, in collaboration with Catman.

Analyze Forecast Accuracy, monitor, communicate concerns, and manage corrective actions.

Conduct analysis on Out of stock instances after report analysis as part of weekly order check and adjustment process.

Support the development and evolution of all Forecasting processes and systems.

Follow established processes for Demand planning scope.

Plan new Stores / re-fit of current stores aligned with brand layout.

Build strong relationships with internal Category Merchandising Team and external Brand Teams for all related activities.

Analyze reports for over and under forecasting for novelty products, review, and address forecast adjustments with Catman.

Supply Planning & Purchasing : Lead regional replenishment of Retail and E-store assortment.

Ensure optimal product availability on shelves through replenishment order calculations with the replenishment tool.

Manage purchasing plans using the Planning system (Leadtime, order frequency, safety stock).

Calculate stock rebalancing needs between stores using parameters (Excess stock, cover stock).

Manage In & Outbound Orders for brands through the warehouse.