Delivery Manager – Data, Analytics, and AI Services.

BigTapp Co; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

An established industry player is seeking a Delivery Manager to lead Data, Analytics, and AI projects. This role involves overseeing project execution, ensuring client satisfaction, and optimizing resources. You will manage a talented team while implementing innovative solutions that drive efficiency and productivity. The ideal candidate will have extensive experience in project management and a strong background in data analytics and AI. Join a dynamic environment where your leadership skills will foster collaboration and innovation, and help shape the future of data-driven solutions.

Benefits

Flexible work culture

Competitive salary

Growth opportunities

Employee-centric environment

Qualifications

• 12+ years in Data, Analytics, and AI project delivery.
• Experience managing multiple projects in large accounts or regions.

Responsibilities

• Manage multiple Data, Analytics, and AI projects within the assigned account.
• Develop and maintain a comprehensive delivery roadmap.

Skills

Project Management

Data Analytics

AI/ML Lifecycle

Agile Methodologies

Resource Optimization

Communication Skills

Leadership Skills

Education

Bachelor's degree in Computer Science

Certifications in Azure or AWS

Tools

JIRA

MS Project

Trello

Asana

Job description

Delivery Manager – Data, Analytics, and AI Services.

Job Title : Delivery Manager – Data, Analytics, and AI Services.

Location : Dubai

Experience : 12 - 15 Years

Job Summary :

As a Delivery Manager, you will oversee the successful execution of multiple Data, Analytics, and AI projects within a customer account or region. Your responsibilities include ensuring seamless project delivery, resource optimization, strategic alignment, and risk mitigation. You will manage project managers and also serve as a hands-on PM for critical projects to ensure high-value outcomes and satisfaction for clients and teams.

Key Outcomes Expected :

• 100% on-time delivery of all projects.
• 95%+ client satisfaction through quality execution and strategic alignment.
• Zero major escalations via proactive risk and stakeholder management.
• Balanced workload and >80% team satisfaction.
• 20%+ productivity improvement year-over-year.
• Implementation of automation and AI-driven processes for efficiency.

Key Responsibilities :

• Manage multiple Data, Analytics, and AI projects within the assigned account or region.
• Act as a hands-on PM for critical or high-risk projects.
• Develop and maintain a comprehensive delivery roadmap.
• Align projects with client objectives, budgets, and strategic goals.

Client & Stakeholder Engagement :

• Primary escalation point for project issues.
• Conduct regular reviews with clients, ensuring transparency and business impact.
• Build long-term client relationships, identifying upselling opportunities.

Governance, Compliance & Risk Management :

• Ensure adherence to data governance, security, and AI regulations.
• Establish SOPs to reduce project risks by 30%.
• Proactively manage risks and implement mitigation strategies.
• Optimize resource allocation for maximum efficiency and utilization (>85%).

Budget & Team Development :

• Monitor and control project budgets.
• Support hiring, training, and retention to develop a high-performing team.

Agile, Automation & Delivery Excellence :

• Adopt best practices in Agile, Scrum, and hybrid methodologies.
• Standardize reporting, dashboards, and KPIs.
• Implement automation and AI tools to streamline processes and reduce manual effort.
• Drive continuous improvement for 20%+ productivity gains annually.
• Leverage Gen AI for monitoring and analytics to predict risks and optimize delivery.
• Mentor Project Managers for consistent quality.
• Foster a collaborative, innovative culture with >80% team satisfaction.

Qualifications :

• Bachelor's degree in Computer Science, IT, or related field.
• Certifications in Azure or AWS are advantageous.

Technical Skills :

• 12+ years in Data, Analytics, and AI project delivery.
• Experience managing multiple projects in large accounts or regions.
• Resource optimization, financial planning, and budget management skills.
• Hands-on experience with Agile, Scrum, and hybrid project management.
• Knowledge of data engineering, analytics platforms, AI/ML lifecycle, and data governance.
• Experience implementing automation and AI-driven efficiencies.
• Proficiency with project management tools (JIRA, MS Project, Trello, Asana).
• Strong communication, negotiation, and leadership skills.

Nice to Have Skills :

• Experience in BFSI analytics projects.
• Knowledge of Cloud platforms (AWS, Azure, GCP) and modern data architectures.
• Exposure to Generative AI and automation solutions.
• Certifications like PMP, PRINCE2, SAFe, or CSM.
• Leadership in strategic AI initiatives for top-tier clients.
• Ability to work in innovative, collaborative environments.
• Flexible, employee-centric work culture.
• Competitive salary and growth opportunities.

Key Responsibility Areas (KRA) & Key Performance Indicators (KPI):

KRA :

• Ensure 100% on-time project delivery.
• Build and sustain strong client relationships.
• Maintain compliance with governance, security, and regulations.
• Optimize resource use and manage budgets effectively.
• Implement Agile and AI-driven automation tools.
• Lead and develop project teams for high satisfaction and innovation.

KPI :

• Achieve 100% on-time delivery with less than 5% deviation.
• Reach 95%+ client satisfaction.
• Ensure 100% compliance and reduce risks by 30% using SOPs.
• Maintain >85% resource utilization and increase productivity by 20% annually.
• Achieve >80% team satisfaction and promote work-life balance.

Contact Information :

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