Debt Collector

GCG Enterprise Solutions; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

GCG Enterprise Solutions in Dubai seeks an experienced Accounts Receivable Specialist to manage collections and maintain allocated receivables outstanding in line with credit terms. You will drive payments, keep accurate records, and regularly report to the Credit Control Supervisor/Finance Manager.

Responsibilities include sending automated statements, contacting clients before due dates, and escalating issues to ensure timely postings and dispute resolution.

Qualifications

• Bachelor’s degree in Accounting, Commerce, Finance, Business Administration, or related field.
• 2 to 3 years minimum experience in a similar role.
• Familiarity with Oracle Financials / Oracle Receipts module or SAP is an advantage.

Responsibilities

• Ensure automated statement is sent to clients fortnightly.
• Maintain detailed and up-to-date records of customer accounts and collection activities.
• Calls and emails to clients prior to due dates.
• Send follow-up mails, reminders, chase letters, and timely escalations.
• Monitor ageing of clients' outstanding statements to maintain overdue percentage less than 80%.
• Identify high-value invoices.
• Resolve customer disputes.
• Liaison with Receivables Accountant to ensure timely posting of receipts, proper allocation of invoices, and credit memos.

Education

Bachelor’s degree in Accounting, Commerce, Finance, Business Administration, or related field

Tools

Oracle Financials / Oracle Receipts module

SAP

Job description

Established in 1982 as a leading Office Automation Solutions provider for the UAE and wider region, GCG Enterprise Solutions is a turnkey tech solutions provider offering Print Solutions, IT Services, AV and Digital Transformation Solutions.

JOB SUMMARY

• Responsible for managing collections and maintaining allocated Receivables Outstanding in accordance with approved credit terms and striving to exceed desired cash flow.
• Payment follow-up with clients.
• Meeting collecting targets to ensure customer ageing/over dues are within targeted norms.
• Ensure Receivables statement reflects true and fair picture.
• Periodical customer feedback on outstanding status to Credit Control Supervisor/Finance Manager.

DUTIES AND RESPONSIBILITIES

• Ensure automated statement is sent to clients fortnightly.
• Maintain detailed and up-to-date records of customer accounts and collection activities.
• Calls and emails to clients prior to due dates.
• Send follow-up mails, reminders, chase letters, and timely escalations.
• Monitor ageing of clients' outstanding statements to maintain overdue percentage less than 80%.
• Identify high-value invoices.
• Resolve customer disputes.
• Liaison with Receivables Accountant to ensure timely posting of receipts, proper allocation of invoices, and credit memos.

QUALIFICATIONS

• Bachelor’s degree in Accounting, Commerce, Finance, Business Administration, or related field.
• 2 to 3 years minimum experience in a similar role.
• Familiarity with Oracle Financials / Oracle Receipts module or SAP is an advantage.