AR Collections Specialist - Drive Cash Flow & Relationships

SmartRecruiters, Inc.; United Arab Emirates; On-site; AED 89,000 - 134,000; Full time

Job summary

GCG Enterprise Solutions is seeking a collections-focused professional to manage accounts receivable and maintain accurate credit terms. You will follow up with clients, send automated statements, and maintain detailed records to support timely payments.

The role requires 2–3 years of experience in a similar position, strong Excel skills, and familiarity with Oracle ERP. Based in the UAE, the position emphasizes disciplined follow-ups and customer relationship management.

Qualifications

• Bachelor's degree in Accounting, Commerce, Finance, Business Administration, or a related field.
• 2–3 years minimum experience in a similar role.
• Experience with accounts receivable processes and Oracle ERP.
• Strong Excel skills and ability to maintain detailed records.

Responsibilities

• Payment follow-up with the clients.
• Meeting collecting targets to ensure the customer ageing/over dues are within the targeted norms.
• Ensure Receivables statement reflects true and fair picture.
• Periodical customer feedback on the outstanding status to the Credit Control Supervisor/Finance Manager to facilitate order approvals.
• Ensure Automated statement is sent to all clients fortnightly.
• Maintain detailed and up-to-date records of customer accounts and collection activities.
• Calls & emails to the clients prior to the due dates, to follow up / seeking payment for due/overdue invoices.
• Sending follow up mails/reminders/chase letters / timely escalation on a regular basis to delaying clients to ensure timely collections.
• Ensure that all the assigned clients are followed up each month without any exception.
• Manage customer relationship and retention.
• Monitor the ageing of the clients' outstanding statement and chase up to maintain overdue percentage.
• Identify high value invoices and ensure quick collection to improve cash flow.
• Interact/liaison with the clients on a regular basis and ensure accounting of all invoices by the clients closest to the date of service/sales rendered.
• Investigate and resolve customer disputes or discrepancies related to outstanding balances.
• Liaison with messenger/service, Sales & logistics on timely submission of invoices.
• Escalate unresolved or high-risk accounts to the Collections Manager.
• Liaison with Receivables Accountant to ensure timely posting of receipts and proper allocation of invoices.
• Liaison with clients to reconcile balances with statements, supported by reconciliation statements.

Skills

Strong communication

Negotiation

Excel skills

Financial statements

Education

Bachelor's degree in Accounting, Commerce, Finance, Business Administration, or related field

Tools

SAP

Tally

Oracle

Job description

GCG Enterprise Solutions is seeking a collections-focused professional to manage accounts receivable and maintain accurate credit terms. You will follow up with clients, send automated statements, and maintain detailed records to support timely payments.

The role requires 2–3 years of experience in a similar position, strong Excel skills, and familiarity with Oracle ERP. Based in the UAE, the position emphasizes disciplined follow-ups and customer relationship management.