Debt Collection Officer

ODMAR; Dubai; Remote; AED 13,000 - 16,000; Full time

Job summary

ODMAR, a UAE-based financial services company, is hiring a Debt Collection Officer. The role is about 80% collections and 20% bringing in new collection clients.

You will manage overdue B2B invoices, contact debtors by phone, WhatsApp and email, negotiate settlements, track promises to pay and prepare files for legal escalation. You will also source new companies needing collection support and update case status daily.

Qualifications

• 2+ years in debt collection, credit control or accounts receivable; B2B preferred, GCC experience a plus.
• Fluent Arabic (comfortable with Gulf dialect) and good English.
• Firm, calm negotiator who is persistent and organized.
• Works UAE business hours.

Responsibilities

• Manage a portfolio of overdue B2B invoices.
• Contact debtors by phone, WhatsApp and email, and negotiate settlements and payment plans.
• Track promises to pay and follow up until payment lands.
• Prepare files for legal escalation, including bounced-cheque cases.
• Update case status and notes daily.
• Source new companies that need collection support.

Skills

Debt Collection

Credit Control

Accounts Receivable

Negotiation

Arabic

English

CRM

Job description

We’re a financial services company that collects overdue B2B invoices for businesses in the UAE. We’re hiring a Debt Collection Officer. The role is about 80% collections and 20% bringing in new collection clients.

• Manage a portfolio of overdue B2B invoices

• Contact debtors by phone, WhatsApp and email, and negotiate settlements and payment plans

• Track promises to pay and follow up until payment lands

• Prepare files for legal escalation, including bounced-cheque cases

• Update case status and notes daily

• Source new companies that need collection support

Setup

Full Time Remote Experienced (Non-Manager) 2+ yrs Accounting/Finance, Customer Service/Support
Salary: Base + commission up to EGP 20,000 EGP per successful deal (paid monthly) + yearly bonus

Requirements

• 2+ years in debt collection, credit control or accounts receivable; B2B preferred, GCC experience a plus

• Fluent Arabic (comfortable with Gulf dialect) and good English

• Firm, calm negotiator who is persistent and organized

• Works UAE business hours

Skills

Debt Collection, Credit Control, Accounts Receivable, Negotiation, Arabic, English, CRM