Data Science & AI Intern CX

GM; Dubai; Hybrid; AED 33,000 - 67,000; Part time

Job summary

General Motors is offering a Data Science & AI Intern role focused on Customer Experience Insights in a hybrid setup in the UAE. You will consolidate CX data across networks, apply ML/AI techniques, and develop insights and dashboards to guide field teams and dealers.

The role emphasizes end-to-end analytics from data understanding to building AI-enabled insight capabilities, collaborating with CX Digital and cross-functional partners for a scalable analytics framework.

Qualifications

• Pursuing a degree in data science, analytics, CS or a related field.
• Strong foundational knowledge of data manipulation and structured datasets.
• Experience with ML concepts or AI tools (LLMs, NLP, clustering or predictive models).
• Proficiency in data visualization tools such as Power BI or Tableau.

Responsibilities

• Map and document existing CX data sources including formats, frequency, quality and ownership.
• Acquire clean and standardize data from multiple systems to build consolidated datasets.
• Develop repeatable workflows for data refresh, maintenance and governance compliance.
• Analyze merged datasets to uncover trends and CX drivers and identify actionable insights.
• Build dashboards and visualizations for internal stakeholders and leadership.
• Apply AI and advanced analytics techniques to CX data.
• Prepare project updates and document methodologies and model outputs.

Skills

Data analysis

Machine learning concepts

Data visualization

Communication

Documentation

Education

Pursuing degree in Data Science/Analytics

Tools

Power BI

Tableau

LLMs

NLP

Job description

Job Description

Work Arrangement

Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.

The Role

As a Data Science & AI Intern Customer Experience Insights you will support a strategic initiative to transform how Customer Experience (CX) data is consolidated analyzed and used across the GM Middle East network. You will work on integrating multiple siloed CX data sources and applying data science and AI techniques to generate insights recommended actions and improved visibility for field teams and dealers. This internship offers the opportunity to work on an end-to-end analytics project from understanding complex data landscapes to building AIenabled insight capabilities. You will collaborate with CX Digital and cross-functional partners contributing to a future-state analytics framework with real business impact.

What Youll Do

• Map and document existing CX data sources including formats frequency quality and ownership
• Acquire clean and standardize data from multiple systems to build consolidated datasets or structured data models
• Develop repeatable workflows for data refresh maintenance and governance compliance
• Analyze merged datasets to uncover trends correlations and key CX drivers and identify actionable insights for sales and service performance
• Build dashboards visualizations and insight summaries for internal stakeholders field teams and dealer leadership
• Apply AI and advanced analytics techniques (e.g. clustering predictive modeling anomaly detection) to interrogate CX data
• Support development of naturallanguage or AIassisted ask the data capabilities and document methodologies assumptions and model outputs
• Prepare project updates present key findings and contribute to a scalable future-state CX analytics framework

Your Skills & Abilities

• Currently pursuing a degree in Data Science Computer Science Analytics Engineering Statistics or a related field
• Strong foundational knowledge of data manipulation and working with structured datasets
• Experience with machine learning concepts or AI tools (such as LLMs NLP clustering or predictive models)
• Proficiency with data visualization tools (e.g. Power BI Tableau or similar)
• Ability to interpret data and translate findings into clear insights and recommended actions
• Strong communication problemsolving and documentation skills
• Curiosity and a willingness to explore and simplify complex information

What Will Give You A Competitive Edge

• Exposure to LLMbased analysis or prompt engineering
• Understanding of data governance and privacy considerations
• Ability to work independently and manage structured workstreams or miniprojects
• Prior experience applying data science or AI to real business or CX-related problems

About GM

Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application emailus or call your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Required Experience

Intern