Job Title: Senior Data & Reporting Analyst
Role Purpose:
To enable data-driven decision-making through creating and maintaining transactional and operational reports and dashboards (for measuring and tracking volumes, cycle times, KPIs, and SLAs) in accordance with DCT-specific operating guidelines to support operational efficiency and strategic planning.
Key Responsibilities:
- Data Analysis and Reporting:
- Support the development and maintenance of procurement-related dashboards and reports by analyzing supplier performance data, KPIs, and risk indicators in alignment with procurement lifecycle stages.
- Collect, validate, and analyze data from different sources to identify trends, risks, and opportunities for efficiency improvements across sourcing, contracting, and supplier management processes.
- Collaborate with stakeholders across DCT to respond to data requests, extract relevant insights, and support data-informed decision-making.
- Write and troubleshoot complex SQL queries to define and extract data from multiple systems for use in operational and strategic reporting.
- Collaborate with cross-functional teams including category managers, sourcing, and supplier performance teams to align data outputs with procurement goals and project requirements.
- Prepare regular and ad-hoc reports (weekly, monthly, quarterly) to measure vendor SLAs, procurement KPIs, and compliance metrics, ensuring data integrity and clarity.
- Create insightful reports that highlight process inefficiencies, supplier performance gaps, or risk areas within the procurement lifecycle.
- Contribute to the continuous improvement of existing reporting processes by identifying inefficiencies and recommending enhancements to metrics, visualizations, or data collection methods, applying knowledge of the procurement lifecycle to contextualize reporting outputs and support business process analysis.
- Support the delivery of other procurement and sourcing services including spend analysis, supplier performance management, productivity and efficiency tracking, and resource utilization.
- Participate in stakeholder engagement efforts to promote a culture of data-driven decision-making across the supply management function.
- Shared Activity:
- Oversee the design, development, and execution of test plans, test cases, and test scripts for functional, performance, security, and regression testing.
- Drive the implementation of automated testing tools and frameworks to optimize testing efficiency and coverage.
- Collaborate with development teams to integrate QA best practices in DevOps pipelines.
- Identify, document, and track defects while ensuring their timely resolution.
- Oversee the maintenance of test environments and data management strategies.
- Communication and Business Relationships:
Internal: DCT relevant sectors.
External: Vendors, Suppliers, Contractors, Freelancers, Government and private entities.
Qualifications:
- Bachelor’s degree (Master’s preferred) in Business Administration, Procurement, or relevant fields.
Experience:
- 3 to 5 years in supply chain data analysis or relevant roles.
Skills:
- Proficiency in English (full professional), Arabic desirable.
- Detail-oriented with a focus on data accuracy and quality.
- Strong communication, collaboration, and stakeholder management skills.
- Excellent organizational and time management skills.
- Problem-solving and critical-thinking abilities.
- Strategic thinking aligned with organizational goals.
- Knowledge of the procurement lifecycle.
- Proficient in Power BI and automation tools.
- Familiar with data analytics and validation techniques.
- Experience with Oracle ERP, especially purchasing module, is a key asset.