Data Entry Specialist

Confidential Company; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A prominent hotel in Dubai is seeking a data entry clerk responsible for entering and updating customer reservation data. The role requires attention to detail and a commitment to confidentiality. Candidates must possess typing speed and accuracy, and be comfortable handling customer inquiries via phone and email while ensuring data accuracy.

Qualifications

• Data entry clerks must be highly detail-oriented and review their work for errors before submission.
• Ability to type quickly and accurately is essential for efficient data input.
• Understanding and adherence to confidentiality rules and regulations to ensure the security of customers' personal information.

Responsibilities

• Enter reservation information into the computer system.
• Update customer information as needed.
• Confirm reservation details and ensure all customer data is accurate and up to date.
• Answer incoming phone calls and emails, providing prompt customer service.
• Adhere to confidentiality rules and regulations to protect customer information.

Skills

Attention to detail

Typing speed and accuracy

Job description

Overview

The data entry job in a hotel is a very important role to most businesses. This person must work with accuracy, speed, and precision as they enter all of the data associated with customer reservations and room availability. Daily tasks for a data entry position in a hotel include entering reservation information into the computer system, updating customer information as needed, confirming reservation details and ensuring all customer data is accurate and up to date. This position also involves answering incoming phone calls and emails, while providing prompt customer service. Data entry personnel must understand and adhere to all confidentiality rules and regulations to ensure the security of customer's personal information.

Responsibilities

• Enter reservation information into the computer system.
• Update customer information as needed.
• Confirm reservation details and ensure all customer data is accurate and up to date.
• Answer incoming phone calls and emails, providing prompt customer service.
• Adhere to confidentiality rules and regulations to protect customer information.

Qualifications

• Attention to detail: data entry clerks must be highly detail-oriented and review their work for errors before submission.
• Typing speed and accuracy: ability to type quickly and accurately is essential for efficient data input.
• Understanding and adherence to confidentiality rules and regulations to ensure the security of customers' personal information.