Data Entry Admin

ACOUP; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in Dubai is seeking a customer service representative to provide excellent service and support clients with government processes. The role requires 1-2 years of experience, a high school diploma, and strong communication skills in both Arabic and English. The successful candidate will ensure accuracy in data entry and assist in training new team members while achieving monthly targets.

Qualifications

• At least 1-2 years of experience in customer service and government relations.
• UAE passport & family book holder.

Responsibilities

• Serve customers in a timely and professional manner.
• Ensure 100% data entry accuracy across all typing applications.
• Guide and train new team members.

Skills

Knowledge of UAE government processes and regulations

Detail-oriented

100% accuracy in data entry

Strong communication skills in Arabic

Strong communication skills in English

Excellent interpersonal skills

Problem-solving skills

Education

High school diploma or degree

Job description

Job Description

Serve customers in a timely and professional manner, ensuring excellent customer service. Provide advice and guidance to clients to correctly answer their questions. Ensure 100% data entry accuracy across all typing applications. Achieve a monthly target of 250 applications. Guide and train new team members, setting a role model example. Support during sick or annual leave to prevent understaffing and ensure customers are never left waiting.

Required Experience

• At least 1-2 years of experience in customer service and government relations.

Required Education & Qualifications

• UAE passport & family book holder.
• High school diploma or degree holder.

Skills Required

• Knowledge of UAE government processes and regulations.
• Detail-oriented with the ability to manage multiple tasks efficiently.
• 100% accuracy in data entry.
• Ability to work collaboratively with teams and independently handle government processes.
• Strong communication skills in both Arabic and English.
• Excellent interpersonal and problem-solving skills.

Additional Information

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